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Service quality, perceived price fairness, and users' continuous usage intentions regarding shared bike service
Ma, Liang; Zhang, Xin; Hao, Feifei; Liu, Shenghui - In: Total quality management & business excellence 34 (2023) 13/14, pp. 1682-1702
Persistent link: https://www.econbiz.de/10014369719
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Customer perception of service quality and perceived price and fairness : a comparison between public and new private sector banks
Kaura, Vinita; Prasad, Chalasani S. Durga; Sharma, Sourabh - In: Journal of strategic marketing 21 (2013) 6, pp. 513-528
Persistent link: https://www.econbiz.de/10010207284
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Revenue management of group service considering different quality levels and stochastic customer patience
Lin, Xuxun; Wang, Haiyan - In: Service science 14 (2022) 3, pp. 231-253
Persistent link: https://www.econbiz.de/10013373234
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Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung - In: Journal of service research : JSR 17 (2014) 4, pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
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Service quality and price perception of service : influence on word-of-mouth and revisit intention
Liu, Chih-Hsing; Lee, Tingko - In: Journal of air transport management 52 (2016), pp. 42-54
Persistent link: https://www.econbiz.de/10011602624
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Visitors' loyalty and price perceptions : the role of customer engagement
Bergel, Maxi; Brock, Christian - In: The service industries journal 39 (2019) 7/8, pp. 575-589
Persistent link: https://www.econbiz.de/10012204737
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Tactical termination of contractual services : an analysis of the phenomenon and its determinants
Hagebölling, Mona; Seegebarth, Barbara; … - In: Journal of business research : JBR 137 (2021), pp. 170-181
Persistent link: https://www.econbiz.de/10012665754
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Determining the relationships between price and online reputation in lodgings
Rodríguez-Díaz, Manuel; Rodríguez-Voltes, Crina Isabel; … - In: Administrative Sciences : open access journal 9 (2019) 3/53, pp. 1-27
Currently, lodgings' competitiveness depends on pricing, based on the online reputation measured by quantitative scales of variables. The purpose of this article is to analyze the different prices set by lodgings by season in relation to the variables that measure their online reputation. This...
Persistent link: https://www.econbiz.de/10012146141
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The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang; Li, Huiying; Wang, Zhisheng; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 1, pp. 23-39
Persistent link: https://www.econbiz.de/10010252159