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~subject:"Produktentwicklung"
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Produktentwicklung
Innovation
29
Dienstleistungsqualität
23
Service quality
23
Quality management
21
Qualitätsmanagement
21
Schweden
19
Sweden
19
Dienstleistung
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Dienstleistungssektor
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Service industry
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Services
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Innovation management
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Innovationsmanagement
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Customer integration
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Kundenintegration
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Beziehungsmarketing
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Relationship marketing
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Service innovation
14
Customer satisfaction
11
Dienstleistungsinnovation
11
Kundenzufriedenheit
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Betriebliche Wertschöpfung
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Health care
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Value creation
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Bundling strategy
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Gesundheitswesen
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Health care system
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Leistungsbündel
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New product development
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Consumer behaviour
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Gesundheitsversorgung
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Industrie
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Konsumentenverhalten
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Manufacturing industries
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Product quality
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Produktqualität
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English
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Witell, Lars
7
Gustafsson, Anders
4
Edvardsson, Bo
2
Elg, Mattias
2
Fundin, Anders
2
Kristensson, Per
2
Löfgren, Martin
2
Anderson, Laurel
1
Andreassen, Tor Wallin
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Brodie, Roderick J.
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Colurcio, Maria
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Engström, Jon
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Gremyr, Ida
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Johansson, A. Elisabeth
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Johnson, Michael D.
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Lervik-Olsen, Line
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Löfberg, Nina
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Raddats, Chris
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Sebastiani, Roberta
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The journal of services marketing
2
European journal of marketing : EJM
1
International journal of quality & reliability management
1
Journal of business research : JBR
1
Journal of service management
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Journal of service research
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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1
A self-determination theory perspective on customer participation in service development
Engström, Jon
;
Elg, Mattias
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 511-521
Persistent link: https://www.econbiz.de/10011418356
Saved in:
2
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
3
Continuous learning using dissatisfaction feedback in new product development contexts
Fundin, Anders
;
Elg, Mattias
- In:
International journal of quality & reliability management
27
(
2010
)
8
,
pp. 860-877
Persistent link: https://www.econbiz.de/10008749017
Saved in:
4
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
5
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
6
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
7
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
8
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
9
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
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