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Developments in public sector performance measurement : a project on producing return on investment metrics for law enforcement
Cuganesan, Suresh; Lacey, David - In: Financial accountability & management : in governments, … 27 (2011) 4, pp. 458-479
Persistent link: https://www.econbiz.de/10009388916
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The mediating effect of business ethics in the relationship between total quality management and sustainable performance : perspective from 4- and 5-stars hotels
Kit-Yeng Sin; Sim, Choon Ling; Lim, Yi Jin; Lee, Damien; … - In: International journal of productivity and quality … 34 (2021) 2, pp. 176-204
Persistent link: https://www.econbiz.de/10012696559
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Return on investment for small businesses that obtain ISO 9001:2015 certification
Hyer, LeAnna; Tang, Herman - In: International journal of productivity and quality … 41 (2024) 4, pp. 553-568
Persistent link: https://www.econbiz.de/10015065547
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Erfahrungsbericht über die Six-Sigma-Initiative bei der Xchanging Transaction Bank
Voigt, Axel M. - In: Six Sigma in der Finanzbranche, (pp. 133-149). 2009
Persistent link: https://www.econbiz.de/10003882689
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Measuring ROI in operational and quality training : a plastics manufacturing company for the prepared foods industry
Smith, Kirk - In: ROI in action casebook, (pp. 171-183). 2008
Persistent link: https://www.econbiz.de/10003691649
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Forecasting ROI in a performance improvement training program : a healthcare organization
Carpenter, Bonnie L. - In: ROI in action casebook, (pp. 259-286). 2008
Persistent link: https://www.econbiz.de/10003691812
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Donor profitability measurement, part 1
Sauvé-Rodd, John - In: Journal of direct, data and digital marketing practice … 9 (2007/08) 1, pp. 47-66
Persistent link: https://www.econbiz.de/10003519344
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Investment in quality improvement : how to maximize the return
Gandjour, Afschin - In: Health economics 19 (2010) 1, pp. 31-42
Persistent link: https://www.econbiz.de/10008650600
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High-performance work systems in health care, Part 3: the role of the business case
Song, Paula H.; Robbins, Julie; Garman, Andrew N.; … - In: Health care management review : HCM review 37 (2012) 2, pp. 110-121
Persistent link: https://www.econbiz.de/10009544794
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Costs and savings of Six Sigma programs : an empirical study
Pulakanam, Venkateswarlu - In: Quality management journal : QMJ 19 (2012) 4, pp. 39-54
Persistent link: https://www.econbiz.de/10009659101