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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
USA
54
United States
54
Beziehungsmarketing
34
Relationship marketing
34
Lieferkette
27
Supply chain
27
Consumer behaviour
25
Konsumentenverhalten
20
CRM
19
Strategic management
19
Strategisches Management
19
customer relationship management
18
E-commerce
17
Electronic Commerce
17
Corporate social responsibility
13
case study
12
empirical
12
Quality management
11
Competitive advantage
10
Lieferantenmanagement
10
Supplier relationship management
10
Corporate Social Responsibility
9
United States of America
9
e-finance
9
electronic finance
9
Environmental management
8
Pittsburgh (Pa.)
8
SCM
8
Umweltmanagement
8
Wettbewerbsvorteil
8
business strategy
8
Data security
7
Einzelhandel
7
Internet
7
Retail trade
7
e-commerce
7
Automotive industry
6
Information technology
6
Informationstechnik
6
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11
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11
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11
Case study
7
Fallstudie
7
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English
11
Author
All
Smith, Alan D.
11
Offodile, O. Felix
2
Rupp, William T.
1
Published in...
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International journal of services and operations management
3
International journal of logistics systems and management
2
Benchmarking : an international journal ; BIJ
1
Health marketing quarterly
1
International journal of business information systems : IJBIS
1
International journal of procurement management
1
International journal of services and standards
1
Services marketing quarterly
1
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ECONIS (ZBW)
11
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1
Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D.
- In:
International journal of services and standards
4
(
2008
)
3
,
pp. 284-302
Persistent link: https://www.econbiz.de/10003741733
Saved in:
2
Leveraging concepts of Knowledge Management with Total Quality Management : case studies in the service sector
Smith, Alan D.
- In:
International journal of logistics systems and management
5
(
2009
)
6
,
pp. 631-653
Persistent link: https://www.econbiz.de/10003891174
Saved in:
3
Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
Saved in:
4
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
5
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
6
Component part quality assurance concerns and standards : comparison of world-class manufacturers
Smith, Alan D.
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
1
,
pp. 128-148
Persistent link: https://www.econbiz.de/10008991317
Saved in:
7
Quality and technology-based management initiatives within a hospital environment : benchmarking case study
Smith, Alan D.
- In:
International journal of procurement management
6
(
2013
)
6
,
pp. 621-648
Persistent link: https://www.econbiz.de/10010481405
Saved in:
8
Quality assurance practices for competitive data warehouse management systems
Smith, Alan D.
- In:
International journal of business information systems : …
7
(
2011
)
4
,
pp. 440-457
Persistent link: https://www.econbiz.de/10009235109
Saved in:
9
Data collection automation and total quality management : case studies in the health-service industry
Smith, Alan D.
;
Offodile, O. Felix
- In:
Health marketing quarterly
25
(
2007/08
)
3
,
pp. 217-240
Persistent link: https://www.econbiz.de/10003764352
Saved in:
10
Supply chain integration and innovation in a global environment : case studies of best business practices
Smith, Alan D.
;
Rupp, William T.
- In:
International journal of logistics systems and management
22
(
2015
)
3
,
pp. 313-330
Persistent link: https://www.econbiz.de/10011456202
Saved in:
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