Narrow search
Showing 1 - 10 of 235
Cover Image
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.; Peng, Xianghui; Prybutok, Victor R. - In: Quality management journal : QMJ 22 (2015) 2, pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Cover Image
The importance of information technology to organizational results within the Baldrige Award
Wang, Yuchen; Peng, Xianghui; Prybutok, Victor - In: Quality management journal : QMJ 29 (2022) 1, pp. 3-17
Persistent link: https://www.econbiz.de/10012803242
Cover Image
Exploring the relationships between the enablers and results criteria of the EFQM model 2013 in the context of the Greek public administrative services
Mitsiou, Dimitra; Zafiropoulos, Kostas - In: Administrative Sciences : open access journal 14 (2024) 4, pp. 1-14
This study presents a first attempt to apply and validate the European Foundation for Quality Management (EFQM) Model 2013 as a framework in the context of public administrative services in Greece, and to explore the relationships between the model's enablers and results criteria. The...
Persistent link: https://www.econbiz.de/10014527078
Cover Image
TQM and business success : do all the TQM drivers have the same relevance? : an empirical study in Spanish firms
Carmona-Márquez, Francisco J.; Leal-Millan, Antonio; … - In: International journal of quality & reliability management 33 (2016) 3, pp. 361-379
Persistent link: https://www.econbiz.de/10011564119
Cover Image
A brief review of partial least squares structural equation modeling (PLS-SEM) use in quality management studies
Magno, Francesca; Cassia, Fabio; Ringle, Christian M. - In: The TQM journal : the international review of … 36 (2024) 5, pp. 1242-1251
Persistent link: https://www.econbiz.de/10014548063
Cover Image
Q-TAM : a quality technology acceptance model for predicting organizational buyers’ continuance intentions for e-procurement services
Ramkumar, M.; Schoenherr, Tobias; Wagner, Stephan M.; … - In: International journal of production economics 216 (2019), pp. 333-348
Persistent link: https://www.econbiz.de/10012106828
Cover Image
Quality in e-Government accounting services : a model of relationships between e-service quality dimensions and behaviors
Kuzey, Cemil; Dinc, M. Sait; Gungormus, Ali H.; … - In: Eurasian journal of business and economics : EJBE 12 (2019) 23, pp. 63-78
Persistent link: https://www.econbiz.de/10012225592
Cover Image
Investigating knowledge sharing behaviour on virtual community members : integration of technological individual and contextual factors
Hidayanto, Achmad Nizar; Limupa, Arieffender; Junus, … - In: International journal of business information systems : … 19 (2015) 2, pp. 180-204
Persistent link: https://www.econbiz.de/10011326842
Cover Image
A structural analysis of the EFQM model : an assessment of the mediating role of process management
Suárez, Eva; Roldán, José L.; Calvo-Mora, Arturo - In: Journal of business economics and management 15 (2014) 5, pp. 862-885
Persistent link: https://www.econbiz.de/10010484393