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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Service quality
6
Dienstleistungsqualität
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Beziehungsmarketing
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Relationship marketing
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Dienstleistungssektor
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Lieferkette
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Nonprofit organization
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Betriebliche Kreislaufwirtschaft
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Bio 4.0
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Closed loop supply chains
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Consumer behaviour
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Dienstleistung
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Dienstleistungsmanagement
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Lieferantenmanagement
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Projektmanagement
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Service management
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Service supply chain
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Service system
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Amorim, Marlene
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Guia, Sara Maria
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Loureiro, Sandra Maria Correia
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Martins, Harley dos Sontos
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Melaõ, Nuno Filipe
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Sá, Patrícia Moura
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Journal for international business and entrepreneurship development
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ECONIS (ZBW)
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Adressing environmental, financial and social sustainability in the management of higher education quality
Martins, Harley dos Sontos
;
Loureiro, Sandra Maria Correia
- In:
Journal for international business and entrepreneurship …
7
(
2013/14
)
3
,
pp. 93-114
Persistent link: https://www.econbiz.de/10010399445
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A typology of customer-to-customer interaction and its implications for excellence in service provision
Sá, Patrícia Moura
;
Amorim, Marlene
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1183-1193
Persistent link: https://www.econbiz.de/10011778140
Saved in:
3
Quality management and excellence in the third sector : examining European Quality in Social Services (EQUASS) in non-profit social services
Melaõ, Nuno Filipe
;
Guia, Sara Maria
;
Amorim, Marlene
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 840-857
Persistent link: https://www.econbiz.de/10011977052
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