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Cultural insights of CSI : how...
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Qualitätsmanagement
Customer satisfaction
9
Service quality
9
Beziehungsmarketing
8
Relationship marketing
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Bibliometrics
7
Bibliometrie
7
Consumer behaviour
7
Dienstleistungsqualität
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Konsumentenverhalten
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Kundenzufriedenheit
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Corporate social responsibility
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Social economy
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Business start-up
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Nonprofit organization
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Coronavirus
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Corporate culture
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Customer service
3
Knowledge transfer
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Kundenservice
3
Quality management
3
Servicescape
3
Unternehmenskultur
3
Wissenstransfer
3
Architectural innovation
2
Attractive quality
2
Business ethics
2
Business network
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Corporate communication
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Bonfanti, Angelo
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Kirakosyan, Kristine
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Magliocca, Pierpaolo
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Vigolo, Vania
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International journal of managerial and financial accounting
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The TQM journal : the international review of organizational improvement
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The journal of services marketing
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ECONIS (ZBW)
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Towards an approach to signage management quality (SMQ)
Bonfanti, Angelo
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 312-321
Persistent link: https://www.econbiz.de/10009788847
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2
Customers' needs and expectations on servicescape surveillance management
Bonfanti, Angelo
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 887-906
Persistent link: https://www.econbiz.de/10011616669
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3
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania
;
Bonfanti, Angelo
;
Magliocca, Pierpaolo
; …
- In:
International journal of managerial and financial accounting
8
(
2016
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
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