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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Dienstleistungssektor
12,307
Service industry
11,282
Perception
5,350
Wahrnehmung
5,128
Lean Production
3,163
Lean production
2,884
Lean Management
2,799
Deutschland
2,541
Consumer behaviour
2,384
Konsumentenverhalten
2,384
Lean management
2,348
Germany
2,258
Industrie
1,810
Manufacturing industries
1,711
Theorie
1,599
Innovation
1,575
Theory
1,575
Service quality
1,411
Dienstleistungsqualität
1,405
Quality management
1,302
USA
1,251
Dienstleistung
1,223
IT service provider
1,193
IT-Dienstleister
1,193
United States
1,183
Services
1,072
Innovationsmanagement
965
Indien
912
India
910
Innovation management
909
Unternehmensdienstleistung
898
Produktivität
888
Business services
885
Productivity
865
Beziehungsmarketing
862
Relationship marketing
861
Dienstleistungshandel
856
Trade in services
847
Kundenzufriedenheit
802
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Online availability
All
Undetermined
508
Free
129
Type of publication
All
Article
941
Book / Working Paper
413
Journal
1
Type of publication (narrower categories)
All
Article in journal
844
Aufsatz in Zeitschrift
844
Aufsatz im Buch
103
Book section
103
Case study
57
Fallstudie
57
Hochschulschrift
51
Thesis
36
Collection of articles of several authors
33
Sammelwerk
33
Bibliografie enthalten
21
Bibliography included
21
Graue Literatur
17
Non-commercial literature
17
Ratgeber
16
Aufsatzsammlung
15
Guidebook
15
Conference paper
12
Konferenzbeitrag
12
Lehrbuch
11
Textbook
10
Konferenzschrift
7
Working Paper
7
Arbeitspapier
6
Glossar enthalten
6
Glossary included
6
Conference proceedings
3
Nachschlagewerk
3
Reference book
3
Accompanied by computer file
2
Elektronischer Datenträger als Beilage
2
Fallstudiensammlung
2
Handbook
2
Handbuch
2
Bibliografie
1
Bibliographie
1
Diskette
1
Dissertation u.a. Prüfungsschriften
1
Festschrift
1
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1
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English
1,169
German
176
Undetermined
10
Danish
1
French
1
Swedish
1
Author
All
Antony, Jiju
74
Talib, Faisal
23
Rahman, Zillur
20
Garza-Reyes, Jose Arturo
19
Qureshi, M. N.
15
Cudney, Elizabeth A.
13
Furterer, Sandra L.
13
Sodhi, Harsimran Singh
13
Dahm, Markus H.
11
Chiarini, Andrea
10
McDermott, Olivia
10
Rathi, Rajeev
10
Töpfer, Armin
10
Kumar, Vikas
9
Laureani, Alessandro
9
Sony, Michael
9
Bhat, Shreeranga
8
Gijo, E. V.
8
Haindl, Christoph
8
Singh, Bikram Jit
8
Ahuja, Inderpreet Singh
7
Cherrafi, Anass
7
Devadasan, S. R.
7
Doordarshi Singh
7
Madhani, Pankaj M.
7
Shokri, Alireza
7
Sreedharan, V. Raja
7
McFadden, Kathleen L.
6
Rodgers, Bryan
6
Singh, Mahipal
6
Sunder M., Vijaya
6
Swarnakar, Vikas
6
Tortorella, Guilherme Luz
6
Basu, Ron
5
Brunner, Franz J.
5
Franchetti, Matthew John
5
Garg, Dixit
5
Godinho Filho, Moacir
5
Kaswan, Mahender Singh
5
Netland, Torbjørn H.
5
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Institution
All
Deutscher Quality-Circle- und Quality-Management-Kongress <11, 1992, Honnef>
3
Institut Arbeit und Technik
3
Deutsche Quality-Circle-Gesellschaft
2
Deutsches Institut für Normung
2
REFA - Verband für Arbeitsstudien und Betriebsorganisation
2
Springer Fachmedien Wiesbaden
2
Berufsakademie Mannheim
1
Books on Demand GmbH <Norderstedt>
1
Bundesvereinigung der Deutschen Arbeitgeberverbände
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Forschungsgemeinschaft Qualitätssicherung
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
IT Service Management Forum Deutschland
1
Institut für Betriebswirtschaft <Sankt Gallen>
1
International Conference on Quality Innovation and Sustainability <3., 2022, Online>
1
International Trade Centre
1
Internationale Organisation für Normung
1
Logos Verlag Berlin
1
Qualitätsfachtagung <6, 1992, Neu-Ulm>
1
Qualitätsforum <1, 1993, Leoben>
1
RWTH Aachen
1
Shaker Verlag
1
Springer-Verlag GmbH
1
Stadtwerke Ettlingen
1
Steria Mummert Consulting AG
1
Technische Universität Hamburg-Harburg
1
Verlag Westfälisches Dampfboot
1
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Published in...
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The TQM journal : the international review of organizational improvement
65
International journal of quality & reliability management
61
International journal of six sigma and competitive advantage : IJSSCA
59
International journal of productivity and quality management : IJPQM
57
Total quality management & business excellence
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
33
International journal of production research
30
Quality management journal : QMJ
27
The international journal of productivity and performance management : IJPPM
27
International journal of services and operations management
21
International journal of process management and benchmarking : IJPMB
17
A Productivity Press book
16
International journal of production economics
14
Business process management journal
12
SpringerLink / Bücher
11
International journal of business excellence
10
International journal of business excellence : IJBEX
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Journal of industrial engineering and management : JIEM
10
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
10
The international journal of productivity and performance management
10
Six Sigma in der Finanzbranche
9
International journal of quality and service sciences
8
Benchmarking : an international journal ; BIJ
7
International journal of services and operations management : IJSOM
7
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
7
Lean Six Sigma in service : applications and case studies
7
Praxisreihe Qualitätswissen
7
The service industries journal
7
IEEE transactions on engineering management : EM
6
International journal of agile systems and management : IJASM
6
Journal of health organization and management
6
Operations management research : OMR ; advancing practice through theory
6
Europäische Hochschulschriften / 5
5
Global business and organizational excellence : a review of research & best practices
5
Health care management review : HCM review
5
Journal of management research
5
Journal of operations management
5
International journal of business information systems : IJBIS
4
International journal of operations & production management
4
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Source
All
ECONIS (ZBW)
1,322
USB Cologne (EcoSocSci)
29
EconStor
2
USB Cologne (business full texts)
1
OLC EcoSci
1
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1
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
2
Implementation of lean practicies in service firms : a case-based investigation
Fenner, Sophie Violette
-
2022
Persistent link: https://www.econbiz.de/10014329818
Saved in:
3
Lean service : a contingency perspective
Fenner, Sophie
;
Netland, Torbjørn H.
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
3
,
pp. 1271-1289
Persistent link: https://www.econbiz.de/10014425904
Saved in:
4
Lean management : a review of literature
Lawal, Oloyede Raheem
;
Elegunde, Ayobami Folarin
- In:
Analele Universităţii Dunărea de Jos Galaţi / 1
26
(
2020
)
2
,
pp. 25-33
Persistent link: https://www.econbiz.de/10012285800
Saved in:
5
Lean services : a systematic review
Gupta, Shradha
;
Sharma, Monica
;
Sunder M., Vijaya
- In:
The international journal of productivity and …
65
(
2016
)
8
,
pp. 1025-1056
Persistent link: https://www.econbiz.de/10011629496
Saved in:
6
LEVERAGING LEAN IN SURGICAL SERVICES : creating a cost effective, standardized, high quality ... patient-focused operation
KERPCHAR, JOYCE.
-
2017
Persistent link: https://www.econbiz.de/10013183074
Saved in:
7
Exploring lean healthcare practice and supply chain innovation for Malaysian healthcare industry
Nurul Fadly Habidin
;
Nurul Aifaa Shazali
;
Naimah Ali
; …
- In:
International journal of business excellence
7
(
2014
)
3
,
pp. 394-410
Persistent link: https://www.econbiz.de/10010422026
Saved in:
8
The impact of knowledge management practice on lean Six Sigma implementation : the moderating role of human capital in health service organisations
Aljazzazen, Sahoum
;
Schmuck, Roland
- In:
International journal of operations and quantitative …
27
(
2021
)
3
,
pp. 267-285
Persistent link: https://www.econbiz.de/10013362103
Saved in:
9
Road towards Lean Six Sigma in service industry : a multi-factor integrated framework
Tsironis, Loukas K.
;
Psychogios, Alexandros G.
- In:
Business process management journal
22
(
2016
)
4
,
pp. 812-834
Persistent link: https://www.econbiz.de/10011602838
Saved in:
10
Reduction in call handling time in transportation service industry using lean Six Sigma DMAIC methodology
Adhyapak, Ritesh
;
Baby, Abin
;
Koppuravuri, Sobhan
- In:
International journal of productivity and quality …
27
(
2019
)
3
,
pp. 352-368
Persistent link: https://www.econbiz.de/10012140251
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