//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Qualitätsmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The role of customers in the d...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Qualitätsmanagement
Innovation
31
Quality management
29
Sweden
27
Dienstleistungsqualität
23
Service quality
23
Services
20
Schweden
19
Dienstleistung
18
Dienstleistungssektor
18
Service industry
18
Service innovation
18
Customer integration
16
Customer satisfaction
16
Health care
16
Innovation management
16
Innovationsmanagement
16
Kundenintegration
16
Beziehungsmarketing
15
Relationship marketing
15
Manufacturing industries
12
Dienstleistungsinnovation
11
Kundenzufriedenheit
11
Betriebliche Wertschöpfung
10
New product development
10
New service development
10
Value creation
10
Bundling strategy
9
Gesundheitswesen
9
Health care system
9
Leistungsbündel
9
Produktentwicklung
9
Consumer behaviour
8
Gesundheitsversorgung
7
Industrie
7
Konsumentenverhalten
7
Organizational change
7
Performance measurement
7
Product quality
7
Produktqualität
7
more ...
less ...
Online availability
All
Undetermined
4
Free
1
Type of publication
All
Article
20
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
21
Aufsatz in Zeitschrift
21
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
21
Author
All
Witell, Lars
12
Elg, Mattias
10
Gremyr, Ida
5
Löfgren, Martin
4
Poksinska, Bozena
4
Martin, Jason
3
Cronemyr, Peter
2
Gustafsson, Anders
2
Hellström, Andreas
2
Johansson, Elisabeth
2
Rönnbäck, Åsa
2
Andrsson, Ann-Christine
1
Dahlgaard, Jens Jörn
1
Drotz, Erik
1
Eklund, Jörgen
1
Enquist, Bo
1
Fundin, Anders
1
Idvall, Ewa
1
Langstrand, Jostein
1
Perseius, Kent-Inge
1
Pettersen, Jostein
1
Smeds, Magdalena
1
Wallo, Andreas
1
Wihlborg, Elin
1
Örnerheim, Mattias
1
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of quality and service sciences
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
3
International journal of productivity and quality management : IJPQM
2
Journal of health organization and management
1
Quality management journal : QMJ
1
more ...
less ...
Source
All
ECONIS (ZBW)
21
Showing
1
-
10
of
21
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena
;
Pettersen, Jostein
;
Elg, Mattias
; …
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
Saved in:
2
The role of quality managers in contemporary organisations
Elg, Mattias
;
Gremyr, Ida
;
Hellström, Andreas
;
Witell, Lars
- In:
Total quality management & business excellence : an …
22
(
2011
)
8
,
pp. 795-806
Persistent link: https://www.econbiz.de/10009424225
Saved in:
3
Changing quality initiative : does the quality profile really change?
Johansson, Elisabeth
;
Witell, Lars
;
Elg, Mattias
- In:
Total quality management & business excellence : an …
24
(
2013
)
1
,
pp. 79-90
Persistent link: https://www.econbiz.de/10009723455
Saved in:
4
The roles of quality departments and their influence on business results
Gremyr, Ida
;
Elg, Mattias
;
Hellström, Andreas
;
Martin, …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
Saved in:
5
When does ISO 9000 lead to improvements?
Poksinska, Bozena
- In:
International journal of productivity and quality …
5
(
2010
)
2
,
pp. 124-136
Persistent link: https://www.econbiz.de/10003944100
Saved in:
6
Lean in healthcare from employees' perspectives
Drotz, Erik
;
Poksinska, Bozena
- In:
Journal of health organization and management
28
(
2014
)
2
,
pp. 177-195
Persistent link: https://www.econbiz.de/10010384597
Saved in:
7
Practise what you preach : quality of education in education on quality
Langstrand, Jostein
;
Cronemyr, Peter
;
Poksinska, Bozena
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1202-1212
Persistent link: https://www.econbiz.de/10011528217
Saved in:
8
Quality assurance of information in performance measurement systems
Elg, Mattias
;
Fundin, Anders
- In:
International journal of productivity and quality …
10
(
2012
)
4
,
pp. 514-530
Persistent link: https://www.econbiz.de/10009659792
Saved in:
9
Sustainable outcomes of an improvement programme : do financial incentives matter?
Andrsson, Ann-Christine
;
Idvall, Ewa
;
Perseius, Kent-Inge
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
8
,
pp. 959-969
Persistent link: https://www.econbiz.de/10009783341
Saved in:
10
A development view on implementation of quality management concepts
Gremyr, Ida
;
Elg, Mattias
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 143-154
Persistent link: https://www.econbiz.de/10010404665
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->