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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Konsumentenverhalten
79,223
Consumer behaviour
78,790
Service quality
20,672
Dienstleistungsqualität
20,656
Theorie
17,117
Theory
16,742
Produktqualität
10,690
Beziehungsmarketing
10,681
Relationship marketing
10,657
Product quality
10,601
Willingness to pay
10,464
Zahlungsbereitschaftsanalyse
9,892
Customer satisfaction
8,913
Kundenzufriedenheit
8,889
USA
8,081
United States
7,822
Markenführung
7,531
Brand management
7,528
Markenimage
6,689
Brand image
6,665
Deutschland
5,816
Online-Handel
5,733
Online retailing
5,719
Germany
5,392
Experiment
5,123
Social Web
4,778
Social web
4,776
Online-Marketing
4,454
Internet marketing
4,430
Airline
4,369
Einzelhandel
4,362
Fluggesellschaft
4,322
Brand
4,320
Markenartikel
4,317
Retail trade
4,277
Electronic Commerce
3,961
E-commerce
3,844
Preismanagement
3,779
Pricing strategy
3,771
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Online availability
All
Undetermined
1,363
Free
631
Type of publication
All
Article
2,650
Book / Working Paper
1,038
Journal
11
Type of publication (narrower categories)
All
Article in journal
2,409
Aufsatz in Zeitschrift
2,409
Aufsatz im Buch
225
Book section
225
Graue Literatur
193
Non-commercial literature
193
Hochschulschrift
184
Thesis
154
Working Paper
116
Arbeitspapier
113
Collection of articles of several authors
79
Sammelwerk
79
Bibliografie enthalten
51
Bibliography included
51
Conference paper
46
Konferenzbeitrag
46
Konferenzschrift
39
Case study
38
Fallstudie
38
Aufsatzsammlung
33
Conference proceedings
25
Amtsdruckschrift
21
Government document
21
Lehrbuch
12
Textbook
10
Handbook
9
Handbuch
9
Dissertation u.a. Prüfungsschriften
8
Mehrbändiges Werk
7
Multi-volume publication
7
Article
4
Nachschlagewerk
4
Reference book
4
Bibliografie
3
Collection of articles written by one author
3
Fallstudiensammlung
3
Guidebook
3
Ratgeber
3
Sammlung
3
Advisory report
2
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English
3,217
German
477
Italian
5
Polish
3
Russian
3
Undetermined
3
French
2
Spanish
2
Czech
1
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Author
All
Bruhn, Manfred
34
Shahin, Arash
17
Antony, Jiju
14
Prybutok, Victor R.
13
Talib, Faisal
13
Rahman, Zillur
12
Schreier, Gerhard
11
Cudney, Elizabeth A.
10
McFadden, Kathleen L.
10
Chen, Kuen-Suan
8
Dahlgaard-Park, Su Mi
8
He, Zhen
8
Marimon, Frederic
8
Qureshi, M. N.
8
Tarí, Juan José
8
Witell, Lars
8
Dahlgaard, Jens Jörn
7
Parast, Mahour Mellat
7
Pecht, Michael
7
Chang, Tsang-Chuan
6
Chen, Jing
6
Dwivedi, Yogesh Kumar
6
He, Yihai
6
Medeiros, Denise Dumke de
6
Prybutok, Victor
6
Rust, Roland T.
6
Siciliani, Luigi
6
Stauss, Bernd
6
Abowd, John M.
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Cheng, Ching-Chan
5
De Giovanni, Pietro
5
Franceschini, Fiorenzo
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
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Institution
All
Hochschulrektorenkonferenz
18
IGI Global
12
OECD
8
National Bureau of Economic Research
7
Springer Fachmedien Wiesbaden
5
Taylor and Francis.
3
UNIDO
3
American Society for Quality
2
American Society for Quality Control
2
European Organization for Quality Control
2
Fraunhofer-Institut für Produktionstechnologie IPT
2
Hongkong / Securities and Futures Commission
2
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
2
IT Service Management Forum Deutschland
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Nomos Verlagsgesellschaft
2
RWTH Aachen
2
Springer-Verlag GmbH
2
University of Madras / Department of Commerce
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Arthur D. Little International Inc. <Wiesbaden>
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesforschungsanstalt für Landwirtschaft
1
Bundesinstitut für Berufsbildung
1
Bundesinstitut für Berufsbildung <Berlin; Bonn>
1
Campus Verlag
1
Center for Service Excellence
1
Christian-Albrechts-Universität zu Kiel / Institut für Agrarökonomie
1
Cornell University / Department of Agricultural Economics
1
Defense Advanced Research Projects Agency
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
121
The TQM journal : the international review of organizational improvement
92
International journal of productivity and quality management : IJPQM
87
International journal of production research
86
International journal of quality & reliability management
83
International journal of production economics
65
Total quality management & business excellence
58
Quality management journal : QMJ
54
European journal of operational research : EJOR
39
International journal of quality and service sciences
34
International journal of services and operations management
32
Beiträge zur Hochschulpolitik
22
Auditing : a journal of practice & theory
21
Benchmarking : an international journal ; BIJ
20
European research studies
19
International journal of hospitality management
19
Amfiteatru economic : an economic and business research periodical
18
Journal of health organization and management
18
Journal of retailing and consumer services
18
Cogent business & management
17
Health care management review : HCM review
17
International journal of six sigma and competitive advantage : IJSSCA
17
Journal of air transport management
15
Production and operations management : an international journal of the Production and Operations Management Society
15
Managing service quality : MSQ ; an international journal
14
Gabler Edition Wissenschaft
13
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
Journal of business research : JBR
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
International journal of quality and innovation
12
Product reliability, maintainability, and supportability handbook
12
Service business
12
The service industries journal
12
Europäische Hochschulschriften / 5
11
International journal of business excellence
11
International journal of services, economics and management
11
Manufacturing & service operations management : M & SOM
11
SpringerLink / Bücher
11
The accounting review : a publication of the American Accounting Association
11
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Source
All
ECONIS (ZBW)
3,669
USB Cologne (EcoSocSci)
16
EconStor
9
OLC EcoSci
5
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1
The quality effect on the profitability of US
airline
companies
Kalemba, Nicole
;
Campa-Planas, Fernando
- In:
Tourism economics : the business and finance of tourism …
24
(
2018
)
3
,
pp. 251-269
Persistent link: https://www.econbiz.de/10011872650
Saved in:
2
The hybrid
airline
model : generating quality for passengers
Avram, Bogdan
- In:
Expert journal of business and management
5
(
2017
)
2
,
pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Saved in:
3
The impact of predicted quality and customer cost on quality assurance behavior
Cho, Woohyun
;
Min, Dong-Jun
;
Dresner, Martin
- In:
International journal of operations & production management
42
(
2022
)
4
,
pp. 409-439
Persistent link: https://www.econbiz.de/10013173013
Saved in:
4
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Saved in:
5
The impact of innovation on customer satisfaction : a study of the cosmetic product
Sah, Raman
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 107-115
Persistent link: https://www.econbiz.de/10014493952
Saved in:
6
The influence of service quality, product quality, price, and innovation on customer loyalty at satay restaurant with the customer satisfaction as an intervening variable
Mulady, Rifda Zahida
;
Sumadi
-
2023
Persistent link: https://www.econbiz.de/10014325903
Saved in:
7
Nordic Airports' service quality attributes : themes in online reviews
Arasli, Hüseyin
;
Saydam, Mehmet Bahri
;
Jafari, Kaveh
; …
- In:
Scandinavian journal of hospitality and tourism
23
(
2023
)
2/3
,
pp. 248-263
Persistent link: https://www.econbiz.de/10014439088
Saved in:
8
A comparative study of consumer perception of product quality : Chinese products versus non-Chinese product
Singh, Anubhav
;
Bansal, Deepanshi
- In:
International journal of economic research
13
(
2016
)
1
,
pp. 445-458
Persistent link: https://www.econbiz.de/10011560938
Saved in:
9
The relative significance of product quality attributes driving customer satisfaction within the fast fashion market : a UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Carey, Robin
;
Wu, …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
Saved in:
10
Quality of product, service, and delivery affect consumer perceptions in determining online store ratings
Siswati, Endang
;
Widiana, Muslichah Erma
-
2021
Persistent link: https://www.econbiz.de/10012620914
Saved in:
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