The paper explores current status of information systems, identifies gaps in the current information systems and assessment in healthcare organization. This paper is based on Critical Analysis of literature and a questionnaire is administered on administrative level employees of South Indian...

Information forms the backbone for any organisation. It is more so in healthcare organisations. Without adequate information decision making can become less effective and less productive. Information systems connect all activities happening throughout the organisation. It not only connects the...

The purpose of this paper was to explore the relationship between Total Quality Management (TQM) and Business Excellence (B E) in Small and Medium Sized Manufacturing Enterprises (SMMEs) of north Karnataka region. Twelve critical success factors (CSFs) of TQM practices and four factors of...

Global competition has made both national and multinational companies to focus on total quality management (TQM) as a competitive tool to improve customer satisfaction and retention, as well as, to ensure the product or service quality. However, manufacturing firms must overcome obstacles to TQM...

Quality is one of the important competitive strategies for survival of an organization in the globalized economy. Malcolm Baldrige National Quality Award (MBNQA) was established in 1987 to encourage organizations to deploy quality as a competitive strategy. The research review identifies that...