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Implementation of quality programs in health care organizations

Lee, Donhee - In: Service business 6 (2012) 3, pp. 387-404

Persistent link: https://www.econbiz.de/10009613972

Health-care quality management using the MBHCP excellence model

Lee, Sang M.; Lee, Donhee; Olson, David L. - In: Total quality management & business excellence : an … 24 (2013) 2, pp. 119-137

Persistent link: https://www.econbiz.de/10009723449

Effects of healthcare quality management activities and sociotechnical systems on internal customer experience and organizational performance

Lee, Sang M.; Lee, Donhee - In: Service business 16 (2022) 1, pp. 1-28

Persistent link: https://www.econbiz.de/10013172545

A comparative study of quality awards : evolving criteria and research

Lee, Donhee; Lee, Dong Hyun - In: Service business 7 (2013) 3, pp. 347-362

Persistent link: https://www.econbiz.de/10009776980

Effects of hospital leadership, organizational systems, and ESWOS on medical error reduction

Lee, Donhee; Hong, Kwan Soo; Kim, Nam Young - In: Service business 10 (2016) 1, pp. 159-177

Persistent link: https://www.econbiz.de/10011722216

Impact of manufacturing systems on quality management practices, competitive advantges, and operational performance

Lee, Donhee; Park, Byeonghwa - In: International journal of productivity and quality … 19 (2016) 3, pp. 301-318

Persistent link: https://www.econbiz.de/10011646307

The quality management ecosystem for predictive maintenance in the Industry 4.0 era

Lee, Sang M.; Lee, Donhee; Kim, Youn Sung - In: International journal of quality innovation 5 (2019) 4, pp. 1-11

The Industry 4.0 era requires new quality management systems due to the ever increasing complexity of the global business environment and the advent of advanced digital technologies. This study presents new ideas for predictive quality management based on an extensive review of the literature on...

Persistent link: https://www.econbiz.de/10012210732

A comparative study of quality awards : evolving criteria and research

Lee, DonHee; Lee, Dong Hyun - In: Service business 7 (2013) 3, pp. 347-362

Persistent link: https://www.econbiz.de/10010159917