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TQM, knowledge management and collaborative commerce adoption: a literature review and research framework

Chong, Alain Yee Loong; Ooi, Keng-boon; Lin, Binshan; … - In: Total quality management & business excellence : an … 21 (2010) 5/6, pp. 457-473

Persistent link: https://www.econbiz.de/10003995845

The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis

Lam, Siew-yong; Lee, Voon-Hsien; Ooi, Keng-boon; Lin, … - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1277-1297

Persistent link: https://www.econbiz.de/10009411436

Multidimensional and mediating relationships between TQM, role conflict and role ambiguity : a role theory perspective

Teh, Pei-lee; Yong, Chen Chen; Lin, Binshan - In: Total quality management & business excellence : an … 25 (2014) 12, pp. 1365-1381

Persistent link: https://www.econbiz.de/10010469336

Does TQM support innovation performance in Malaysia's manufacturing industry?

Ooi, Keng-Boon; Lin, Binshan; Teh, Pei-Lee; Chong, … - In: Journal of business economics and management 13 (2012) 2, pp. 366-393

Persistent link: https://www.econbiz.de/10009536763

TQM practices and knowledge sharing : an empirical study of Malaysia's manufacturing organizations

Ooi, Keng-boon; Cheah, Weng-choong; Lin, Binshan; Teh, … - In: Asia Pacific journal of management : APJM ; a … 29 (2012) 1, pp. 59-78

Persistent link: https://www.econbiz.de/10009537269

Are TQM practices supporting customer satisfaction and service quality?

Ooi, Keng-boon; Lin, Binshan; Tan, Boon-in; Chong, … - In: The journal of services marketing 25 (2011) 6, pp. 410-419

Persistent link: https://www.econbiz.de/10009390054

Improving a quality system through a management process of Trane Thailand

Phusavat, Kongkiti; Chuancharoen, Supakij; … - In: International journal of management & enterprise … 9 (2010) 4, pp. 348-363

Persistent link: https://www.econbiz.de/10008821747

Safety management system in automotive and energy industries

Kongkiti Phusavat; Vongvitayapirom, Bordin; Kess, Pekka; … - In: International journal of quality & reliability management 34 (2017) 4, pp. 569-580

Persistent link: https://www.econbiz.de/10011704878

Key issues of accounting information quality management: Australian case studies

Xu, Hongjiang; Horn Nord, Jeretta; Daryl Nord, G.; Lin, … - In: Industrial Management & Data Systems 103 (2003) 7, pp. 461-470

This paper discusses the results of Australian case studies illustrating the key issues that need to be addressed for accounting information quality management. In previous studies from the existing literature, the factors that may impact on information quality have been summarized. In this...

Persistent link: https://www.econbiz.de/10014823761