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~subject:"Quality management"
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Quality management
Service quality
21,814
Dienstleistungsqualität
21,063
Erfolgsfaktor
17,742
Success factor
15,707
Wirtschaftsprüfung
13,695
Financial audit
13,160
Customer satisfaction
6,572
Kundenzufriedenheit
6,391
Deutschland
5,291
Germany
4,867
Consumer behaviour
4,628
Konsumentenverhalten
4,585
Relationship marketing
4,516
Beziehungsmarketing
4,511
Qualitätsmanagement
3,165
USA
3,055
United States
2,948
Theorie
2,739
Theory
2,679
Krankenhaus
1,932
Hospital
1,911
Unternehmenserfolg
1,884
Firm performance
1,681
Unternehmensgründung
1,674
Corporate Governance
1,648
Health care
1,646
Gesundheitsversorgung
1,619
Corporate governance
1,618
Strategisches Management
1,565
Business start-up
1,555
Jahresabschlussprüfung
1,488
Innovation
1,411
Financial statement audit
1,410
Honorar
1,407
Fee (Remuneration)
1,399
Gesundheitswesen
1,368
Health care system
1,338
KMU
1,318
SME
1,311
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Undetermined
1,218
Free
468
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Article
2,362
Book / Working Paper
731
Journal
9
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2,122
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2,122
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212
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139
Graue Literatur
125
Non-commercial literature
125
Thesis
118
Arbeitspapier
62
Working Paper
62
Conference paper
51
Konferenzbeitrag
51
Collection of articles of several authors
50
Sammelwerk
50
Case study
47
Fallstudie
47
Bibliografie enthalten
36
Bibliography included
36
Konferenzschrift
25
Aufsatzsammlung
24
Amtsdruckschrift
18
Government document
18
Conference proceedings
16
Handbook
11
Handbuch
11
research-article
10
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9
Ratgeber
9
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8
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8
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4
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4
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3
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3
conceptual-paper
3
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2
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2
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2
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2
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2
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English
2,661
German
444
Spanish
2
Czech
1
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1
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1
Undetermined
1
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Bruhn, Manfred
32
Antony, Jiju
24
Rahman, Zillur
17
Shahin, Arash
17
Talib, Faisal
17
Prybutok, Victor R.
12
Qureshi, M. N.
12
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Swarnakar, Vikas
10
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Sony, Michael
8
Bagherian, Anthony
7
Gremyr, Ida
7
Medeiros, Denise Dumke de
7
Chakraborty, Subhajit
6
Dahlgaard, Jens Jörn
6
Dwivedi, Yogesh Kumar
6
Marten, Kai-Uwe
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Singh, Rajesh K.
6
Stauss, Bernd
6
Aobdia, Daniel
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chang, Tsang-Chuan
5
Gandhi, Surjit Kumar
5
Gershon, Mark E.
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gupta, Ajay
5
He, Zhen
5
Heras-Saizarbitoria, Iñaki
5
Johnson, Dana M.
5
Kaynak, Hale
5
Lasrado, Flevy
5
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Hochschulrektorenkonferenz
17
IGI Global
7
OECD
5
Taylor and Francis.
3
World Bank
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
Institut der Wirtschaftsprüfer in Deutschland
2
Institut der Wirtschaftsprüfer in Deutschland / Arbeitskreis Arbeitshilfen zur Qualitätssicherung
2
National Bureau of Economic Research
2
Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Aspen Systems Corporation
1
Bayern / Bayerisches Staatsministerium für Wirtschaft und Medien, Energie und Technologie
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Forum Bildung
1
Friedrich-Alexander-Universität Erlangen-Nürnberg / Institut für Freie Berufe
1
Friedrich-Ebert-Stiftung / Abteilung Arbeit und Sozialpolitik
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Genossenschaftliche Arbeitstagung Südwest <5, 1997, Fulda>
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
109
International journal of productivity and quality management : IJPQM
101
The TQM journal : the international review of organizational improvement
99
International journal of quality & reliability management
80
Total quality management & business excellence
53
Quality management journal : QMJ
51
International journal of quality and service sciences
35
International journal of production research
33
International journal of services and operations management
32
International journal of six sigma and competitive advantage : IJSSCA
26
Auditing : a journal of practice & theory
25
Benchmarking : an international journal ; BIJ
22
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
Health care management review : HCM review
20
Journal of health organization and management
20
Amfiteatru economic : an economic and business research periodical
17
Journal of retailing and consumer services
17
Cogent business & management
16
International journal of production economics
16
International journal of business information systems : IJBIS
15
Journal of air transport management
15
International journal of services and operations management : IJSOM
14
Managing service quality : MSQ ; an international journal
14
The accounting review : a publication of the American Accounting Association
14
Business process management journal
13
European research studies
13
International journal of contemporary hospitality management
13
The service industries journal
13
International journal of business excellence
12
Service business
12
SpringerLink / Bücher
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
Journal of business research : JBR
11
Gabler Edition Wissenschaft
10
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
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Source
All
ECONIS (ZBW)
3,085
Other ZBW resources
16
RePEc
1
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1
Quality and performance in small accounting firms
Kolvereid, Lars
;
Åmo, Bjørn Willy
- In:
International journal of productivity and quality …
32
(
2021
)
1
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012516418
Saved in:
2
Dimensions of business-to-consumer (B2C) systems success in Kuwait : testing a modified DeLone and McLean IS success model in an e-commerce context
Rouibah, Kamel
;
Lowry, Paul Benjamin
;
Almutairi, Laila
- In:
Journal of global information management : an official …
23
(
2015
)
3
,
pp. 41-71
Persistent link: https://www.econbiz.de/10011287040
Saved in:
3
Measuring web portals success : a respecification and validation of the DeLone and McLean information systems success model
Al-Debei, Mutaz M.
;
Jalal, Dima
;
Al-Lozi, Enas
- In:
International journal of business information systems : …
14
(
2013
)
1
,
pp. 96-133
Persistent link: https://www.econbiz.de/10009790672
Saved in:
4
The roles of customer orientation and employee orientation contribute to service quality and new service success
Trongpanich, Wannee
;
Kanchana Sukanthasirikul
- In:
Journal of international business and economics : JIBE
14
(
2014
)
2
,
pp. 37-46
Persistent link: https://www.econbiz.de/10010407294
Saved in:
5
Understanding service quality and system quality success factors in cloud archiving from an end-user perspective
Burda, Daniel
;
Teuteberg, Frank
- In:
Information systems management
32
(
2015
)
4
,
pp. 266-284
Persistent link: https://www.econbiz.de/10011412972
Saved in:
6
Examining enterprise resource planning post implementation and employees' performance in Smalland medium enterprises using DeLone and McLean's information system success model
Ghani, Erlane K.
;
Siti Aimi Mohamad Yasin
;
Mazurina Mohd Ali
- In:
International journal of financial research
10
(
2019
)
3
,
pp. 153-169
Persistent link: https://www.econbiz.de/10012320488
Saved in:
7
Prioritizing critical success factors for sustainable service quality management by logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, Pradeep Kumar
- In:
Vision : the journal of business perspective
22
(
2018
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10011920227
Saved in:
8
Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
9
Third party quality auditing : ISO 9000 quality system modes and auditors' consultative independence in post-certification period 1993 - 1995 in Finland
Moisala, Aarni
-
1996
Persistent link: https://www.econbiz.de/10000607800
Saved in:
10
Quality audits & ISO9000 accreditation
Calway, Bruce
;
Murphy, Gerald
-
1994
Persistent link: https://www.econbiz.de/10000150897
Saved in:
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