that most of the information in the report cards does not reliably measure quality of care, but a subset of seven measures …Since 2009, German nursing homes have been evaluated regularly with quality report cards published online. We argue … does. Using a sample of more than 3,000 nursing homes with information on two waves, we find a significant improvement in …

This paper examines endogenous quality provision by firms with market power when social influence plays a role in … consumers' purchasing decisions. A monopolist chooses price and quality of a single product to sell to consumers with unit mass …. Quality has two dimensions: m-quality, which increases the marginal cost (e.g. durable materials), and f-quality, which …

Given that consumers value quality, and such advertising content informs consumers' beliefs about quality, it is not … surprising that high quality brands emphasize quality in their advertising content. What is less obvious is whether firms with … lower quality brands should also follow suit and emphasize quality in their advertising to signal a higher quality. We …

for higher quality or more suitable products due to innovation. Product prices, however, reflect the market position of … aggregated measure for quality. Productivity, size and foreign ownership increase, while innovation decreases our quality measure …

' behavior and firms' incentives to upgrade product quality in markets where information is traditionally limited. I first build …Asymmetric information can distort market outcomes. I study how the online disclosure of information affects consumers … a model of consumer search with firms' endogenous quality decisions. In this model, lower search costs reallocate demand …

them cope with the competition and offer their customers new, attractive, good quality products and services and at … competitive prices. In this context, total quality management is a viable and sustainable option that can systematically …-dimensional approach of total quality management and provide some concrete action ways through which organizations in Romania that …

as such more and more often they preffer purchasing services of the best possible quality at the lowest tariff. Therefore … have the interest of offering only good quality services on the market at the lowest possible tariffs, so that they could … market segments. The problem of the quality of the services performed by the tourism agents in Romania and their image is an …

This paper proposes a novel method to estimate productivity and quality at the firm-product level, together with … between observed data and unobserved productivity and quality. It has the advantage of allowing for heterogeneous unobserved …-product firms’ better performing products have both higher productivity and higher quality, with the former emerging as a stronger …