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The impact of hard and soft quality management on quality and innovation performance : an empirical study

Zeng, Jing; Anh Chi Phan; Matsui, Yoshiki - In: International journal of production economics 162 (2015), pp. 216-226

Persistent link: https://www.econbiz.de/10010515820

The impact of organizational context on hard and soft quality management and innovation performance

Zeng, Jing; Zhang, Wenqing; Matsui, Yoshiki; Zhao, Xiande - In: International journal of production economics 185 (2017), pp. 240-251

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Role of big data management in enhancing big data decision-making capability and quality among Chinese firms : a dynamic capabilities view

Shamim, Saqib; Zeng, Jing; Shariq, Syed Muhammad; Khan, … - In: Information & management : the internat. journal of … 56 (2019) 6, pp. 1-12

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Supply chain quality management practices and performance : an empirical study

Zeng, Jing; Anh Chi Phan; Matsui, Yoshiki - In: Operations management research : OMR ; advancing … 6 (2013) 1/2, pp. 19-31

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Shop-floor communication and process management for quality performance : an empirical analysis of quality management

Zeng, Jing; Anh Chi Phan; Matsui, Yoshiki - In: Management research review 36 (2013) 5, pp. 454-477

Persistent link: https://www.econbiz.de/10009742814

Shop-floor communication and process management for quality performance: An empirical analysis of quality management

Zeng, Jing; Anh, Phan Chi; Matsui, Yoshiki - In: Management Research Review 36 (2013) 5, pp. 454-477

Purpose – This study empirically examines the effect of shop-floor communication on implementation effectiveness of process management practices, and on the corresponding quality performance gained through process management implementation. It deals with four types of communication on the shop...

Persistent link: https://www.econbiz.de/10010741375

Shop‐floor communication and process management for quality performance

Zeng, Jing; Chi Anh, Phan; Matsui, Yoshiki - In: Management Research Review 36 (2013) 5, pp. 454-477

Purpose – This study empirically examines the effect of shop‐floor communication on implementation effectiveness of process management practices, and on the corresponding quality performance gained through process management implementation. It deals with four types of communication on the...

Persistent link: https://www.econbiz.de/10014952207