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~subject:"Quality management"
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Quality management
Service quality
21,815
Dienstleistungsqualität
21,064
Customer satisfaction
6,485
Kundenzufriedenheit
6,302
Trade in services
5,320
Dienstleistungshandel
5,317
Consumer behaviour
4,466
Konsumentenverhalten
4,422
Relationship marketing
4,019
Beziehungsmarketing
4,007
Qualitätsmanagement
2,608
Wirtschaftsprüfung
2,528
Financial audit
2,521
Cloud Computing
2,347
Cloud computing
2,074
Dienstleistungssektor
1,943
Service industry
1,872
Krankenhaus
1,866
USA
1,854
Hospital
1,853
United States
1,821
Welt
1,686
World
1,668
Health care
1,630
Theorie
1,613
Gesundheitsversorgung
1,604
Theory
1,578
Deutschland
1,497
Germany
1,431
Gesundheitswesen
1,347
Health care system
1,326
Product quality
1,237
Produktqualität
1,226
IT-Dienstleister
1,204
IT service provider
1,196
service quality
1,196
Customer service
1,193
Kundenservice
1,136
India
1,046
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Undetermined
1,053
Free
418
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Article
1,980
Book / Working Paper
581
Journal
7
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Article in journal
1,788
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1,788
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166
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113
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112
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98
Arbeitspapier
55
Working Paper
55
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39
Sammelwerk
39
Conference paper
37
Konferenzbeitrag
37
Bibliografie enthalten
32
Bibliography included
32
Case study
27
Fallstudie
27
Konferenzschrift
24
Aufsatzsammlung
20
Amtsdruckschrift
18
Government document
18
Conference proceedings
15
research-article
11
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9
Handbook
8
Handbuch
8
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8
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3
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3
conceptual-paper
3
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2
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2
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2
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2
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2
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2
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English
2,246
German
326
Czech
1
French
1
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1
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Bruhn, Manfred
32
Shahin, Arash
16
Prybutok, Victor R.
12
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Medeiros, Denise Dumke de
7
Chakraborty, Subhajit
6
Dwivedi, Yogesh Kumar
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Stauss, Bernd
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Gupta, Ajay
5
Johnson, Dana M.
5
Kaynak, Hale
5
Sachdeva, Anish
5
Singh, Rajesh K.
5
Tarí, Juan José
5
Vrat, Prem
5
Witell, Lars
5
Abbott, Lawrence J.
4
Amorim, Marlene
4
Aobdia, Daniel
4
Awasthi, Anjali
4
Bagur-Femenías, Llorenç
4
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Hochschulrektorenkonferenz
17
IGI Global
7
OECD
4
National Bureau of Economic Research
3
Taylor and Francis.
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Forum Bildung
1
Friedrich-Alexander-Universität Erlangen-Nürnberg / Institut für Freie Berufe
1
Friedrich-Ebert-Stiftung / Abteilung Arbeit und Sozialpolitik
1
Fördergesellschaft Marketing an der Universität Augsburg
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Herbsttagung Qualität Messen - Qualität Managen, Leistungsparameter in der Hochschulentwicklung <2004, Köln>
1
IT Service Management Forum Deutschland
1
Institut der Deutschen Wirtschaft Köln / Hauptabteilung Bildung und Gesellschaftswissenschaften
1
Leuphana Universität Lüneburg
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
71
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
58
Quality management journal : QMJ
48
Total quality management & business excellence
45
International journal of quality and service sciences
34
International journal of services and operations management
30
International journal of production research
26
Auditing : a journal of practice & theory
21
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
Journal of health organization and management
19
Benchmarking : an international journal ; BIJ
18
Health care management review : HCM review
18
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
15
International journal of six sigma and competitive advantage : IJSSCA
15
Cogent business & management
14
International journal of business information systems : IJBIS
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
International journal of production economics
12
International journal of services and operations management : IJSOM
12
Service business
12
The accounting review : a publication of the American Accounting Association
12
The service industries journal
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
Manufacturing & service operations management : M & SOM
11
International journal of services and standards
10
Journal of business research : JBR
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
Journal of hospitality marketing & management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
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Source
All
ECONIS (ZBW)
2,550
Other ZBW resources
17
RePEc
1
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1
Exploring factors affecting service quality of ERP on cloud : a revelatory case study
Chauhan, Sumedha
;
Jaiswal, MP
- In:
International journal of business information systems : …
19
(
2015
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10011326747
Saved in:
2
Factors to measure the cloud service quality : a review
Dhingra, Sanjay
;
Agarwal, Rajesh
- In:
International journal of business information systems : …
41
(
2022
)
3
,
pp. 289-321
Persistent link: https://www.econbiz.de/10013460316
Saved in:
3
User QoS enhanced web service composition framework in cloud plattforms
Peng, Xiao
;
Liu, Dongbo
- In:
International journal of networking and virtual …
13
(
2013
)
4
,
pp. 351-364
Persistent link: https://www.econbiz.de/10010483936
Saved in:
4
Designing software as a service in cloud computing using quality function deployment
Abtahi, Amir-Reza
;
Abdi, Fahimeh
- In:
International journal of enterprise information systems …
14
(
2018
)
4
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011951573
Saved in:
5
A trust model of cloud computing based on quality of service
Manuel, Paul
- In:
Mathematics in business management : [International …
,
(pp. 281-292)
.
2015
Persistent link: https://www.econbiz.de/10011488429
Saved in:
6
Software as a service quality factors evaluation using analytic hierarchy process
Sucahyo, Yudho Giri
;
Rotinsulu, Yan Yonathan
; …
- In:
International journal of business information systems : …
24
(
2017
)
1
,
pp. 51-68
Persistent link: https://www.econbiz.de/10011719026
Saved in:
7
ITWorx : the lean journey ; top suppliers program
Morsi, Wisam Wageh
;
Awni, Ali H.
- In:
The MENA journal of business case studies : MENA
(
2012
)
Persistent link: https://www.econbiz.de/10009633652
Saved in:
8
CPPM : a lightweight performance prediction middleware for cloud platforms
Peng, Xiao
- In:
International journal of information technology and …
18
(
2019
)
4
,
pp. 419-434
Persistent link: https://www.econbiz.de/10012152304
Saved in:
9
Understanding service quality and system quality success factors in cloud archiving from an end-user perspective
Burda, Daniel
;
Teuteberg, Frank
- In:
Information systems management
32
(
2015
)
4
,
pp. 266-284
Persistent link: https://www.econbiz.de/10011412972
Saved in:
10
An empirical investigation of factors that drive a user decision to continue using cloud storage services
Liu, Xiaotong
;
Prybutok, Victor R.
- In:
Journal of decision systems
30
(
2021
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10012513829
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