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Quality management and innovation : new insights on a structural contingency framework

Schniederjans, Dara; Schniederjans, Marc - In: International journal of quality innovation 1 (2015) 2, pp. 1-20

With increasing market competition, organizations are striving for greater innovation in products and services. Quality management has the potential to invigorate an organization's product, process and administrative innovation when strategically aligned with internal contingencies. This paper...

Persistent link: https://www.econbiz.de/10011304010

Performance effects of early and late Six Sigma adoptions

Jacobs, Brian W.; Swink, Morgan; Linderman, Kevin - In: Journal of operations management 36 (2015), pp. 244-257

Persistent link: https://www.econbiz.de/10011308384

The impact of ISO 9000 certification on firms' financial performance

Chatzoglou, Prodromos; Chatzoudes, Dimitrios; Kipraios, … - In: International journal of operations & production … 35 (2015) 1, pp. 145-174

Persistent link: https://www.econbiz.de/10010472527

Global sourcing and quality recalls : an empirical study of outsourcing-supplier concentration-product recalls linkages

Steven, Adams B.; Yan, Dong; Corsi, Thomas M. - In: Journal of operations management 32 (2014) 5, pp. 241-253

Persistent link: https://www.econbiz.de/10010403050

Travel web-site design : information task-fit, service quality and purchase intention

Dedeke, Adenekan - In: Tourism management : research, policies, practice 54 (2016), pp. 541-554

Persistent link: https://www.econbiz.de/10011452724

Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?

Heras-Saizarbitoria, Iñaki; Arana, German; Boiral, Olivier - In: International journal of hospitality management 51 (2015), pp. 138-146

Persistent link: https://www.econbiz.de/10011413956

So many recalls, so little research : a review of the literature and road map for future research

Wowak, Kaitlin D.; Boone, Christopher A. - In: The journal of supply chain management : a global … 51 (2015) 4, pp. 54-72

Persistent link: https://www.econbiz.de/10011389150

Engaging supply chains in climate change

Jira, Chonnikarn; Toffel, Michael W. - In: Manufacturing & service operations management : M & SOM 15 (2013) 4, pp. 559-577

Persistent link: https://www.econbiz.de/10010206656

Can financial markets inform operational improvement efforts? : evidence from the airline industry

Ramdas, Kamalini; Williams, Jonathan W.; Lipson, Marc - In: Manufacturing & service operations management : M & SOM 15 (2013) 3, pp. 405-422

Persistent link: https://www.econbiz.de/10009782019

A systematic literature review of empirical research in Lean and Six Sigma in healthcare

Henrique, Daniel Barberato; Godinho Filho, Moacir - In: Total quality management & business excellence 31 (2020) 4, pp. 429-449

Persistent link: https://www.econbiz.de/10012256614

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