Can financial markets inform operational improvement efforts? : evidence from the airline industry
Kamalini Ramdas; Jonathan Williams; Marc Lipson
| Year of publication: |
2013
|
|---|---|
| Authors: | Ramdas, Kamalini ; Williams, Jonathan W. ; Lipson, Marc |
| Published in: |
Manufacturing & service operations management : M & SOM. - Catonsville, MD : INFORMS, ISSN 1523-4614, ZDB-ID 2021015-2. - Vol. 15.2013, 3, p. 405-422
|
| Subject: | econometric analysis | empirical research | service operations | quality management | OM-finance interface | Qualitätsmanagement | Quality management | Fluggesellschaft | Airline | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009782019