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Optimal price/lead-time menus for queues with customer choice : segmentation, pooling, and strategic delay
Afèche, Philipp; Pavlin, J. Michael - In: Management science : journal of the Institute for … 62 (2016) 8, pp. 2412-2436
Persistent link: https://www.econbiz.de/10011539548
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The diseconomies of queue pooling : an empirical investigation of emergency department length of stay
Song, Hummy; Tucker, Anita L.; Murrell, Karen L. - In: Management science : journal of the Institute for … 61 (2015) 12, pp. 3032-3053
Persistent link: https://www.econbiz.de/10011413515
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Trading time in a congested environment
Yang, Luyi; Debo, Laurens; Gupta, Varun - In: Management science : journal of the Institute for … 63 (2017) 7, pp. 2377-2395
Persistent link: https://www.econbiz.de/10011729390
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Pooling agents for customer-intensive services
Wang, Zhongbin; Yang, Luyi; Cui, Shiliang; Ülkü, Sezer; … - In: Operations research 71 (2023) 3, pp. 860-875
Persistent link: https://www.econbiz.de/10014309087
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How should restaurants operate in the omnichannel era? : a queueing game approach
Wang, Jinting; Guo, Pengfei; Wang, Yilin; Zhang, Lingjiao - In: International journal of production economics 274 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015051585