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Influence factors of online shopping food quality performance considering the relationship quality
Li, Xiaoping; Xie, Lijuan; Xu, Lan - In: Journal of electronic commerce in organizations : the … 17 (2019) 2, pp. 69-78
Persistent link: https://www.econbiz.de/10012036053
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Ghee with glee : a study of how consumers evaluate product packaging
Chavadi, Chandan Andanesh; Vishwanatha, M. R.; Mubeen, … - In: Metamorphosis : a journal of management research 17 (2018) 2, pp. 100-110
Persistent link: https://www.econbiz.de/10012041874
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Offline vs. online quality dimension : the relationship between shopping mall quality dimensions and customer loyalty
Silvestri, Cecilia; Rapiti, Eleonora; Piccarozzi, Michela - In: Strategies and tools for managing connected consumers, (pp. 70-105). 2020
Persistent link: https://www.econbiz.de/10012106752
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The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas; Keni, Keni; Tan, Pauline Henriette … - In: Gadjah Mada international journal of business 21 (2019) 2, pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
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Quality of experience : beyond the user experience of smart services
Shin, Dong-hee - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 919-932
Persistent link: https://www.econbiz.de/10011388436
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The effects of three customer-to-customer interaction quality types on customer experience quality and citizenship behavior in mass service settings
Kim, Hyun Sik; Choi, Beom Joon - In: The journal of services marketing 30 (2016) 4, pp. 384-397
Persistent link: https://www.econbiz.de/10011615454
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Quality of lifestyle and luxury purchase inclinations from the perspectives of affluent Muslim consumers
Kassim, Norizan M.; Zain, Mohamed M. - In: Journal of Islamic marketing : JIMA 7 (2016) 1, pp. 95-119
Persistent link: https://www.econbiz.de/10011560545
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The co-evolution of supplier relationship quality and product quality in the U.S. auto industry : a cultural perspective
Chen, Yi-Su; Su, Hung-Chung; Ro, Young Kyun - In: International journal of production economics 184 (2017), pp. 245-255
Persistent link: https://www.econbiz.de/10011642539
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A comparison of quality satisfaction between transactional and relational customers in e-commerce
Yen, Yung-shen - In: The TQM journal : the international review of … 26 (2014) 6, pp. 577-593
Persistent link: https://www.econbiz.de/10010426601
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How to manage the online experience concerning transactional and experimental customers: case of e-fashion sector
Castro-Lopez, Adrian; Vázquez Casielles, Rodolfo; … - In: Journal of business economics and management 20 (2019) 3, pp. 595-617
The online fashion and textile sector is growing in recent years, becoming one of the online sectors with the highest volume of business. However, the bibliography on e-service quality and its consequences in this sector has been underdeveloped in the last years. This paper presents a model that...
Persistent link: https://www.econbiz.de/10012175766