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Marketing für Kontraktlogistik-Dienstleister
Boone, Nicholas - In: Logistische Entscheidungsprobleme in der Praxis : …, (pp. 205 - 236). 2005
Persistent link: https://www.econbiz.de/10014555943
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When do they care to share? : how manufacturers make contracted service partners share knowledge
Vries, Jelle de; Schepers, Jeroen; Weele, Arjan J. van; … - In: Industrial marketing management : the international … 43 (2014) 7, pp. 1225-1235
Persistent link: https://www.econbiz.de/10010439571
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Business culture : the role of personal and impersonal business relationships on market efficiency
Muñoz-Herrera, Manuel; Reuben, Ernesto - 2019
In this paper, we study the effects of business culture on market efficiency. We exogenously vary the type of business … more effective when contracts are unverifiable because they help market participants overcome problems of trust. On the …
Persistent link: https://www.econbiz.de/10012022699
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Implications of minimum contract durations on customer retention
Becker, Jan U.; Spann, Martin; Schulze, Timo - In: Marketing letters : a journal of research in marketing 26 (2015) 4, pp. 579-592
Persistent link: https://www.econbiz.de/10011399128
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Breaking the letter vs. spirit of the law : how the interpretation of contract violations affects trust and the management of relationships
Harmon, Derek J.; Kim, Peter H.; Mayer, Kyle J. - In: Strategic management journal 36 (2015) 4, pp. 497-517
Persistent link: https://www.econbiz.de/10011297973
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Customer concentration, relationship, and debt contracting
Yang, Ziyun - In: Journal of applied accounting research 18 (2017) 2, pp. 185-207
Persistent link: https://www.econbiz.de/10011707453
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Loyalty discounts
Akgün, Uğur; Chioveanu, Ioana - In: The B.E. journal of economic analysis & policy 13 (2013) 2, pp. 655-685
Persistent link: https://www.econbiz.de/10010236693
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Perspektiven des Dienstleistungsmanagements
Posselt, Thorsten - In: Private Versicherung und soziale Sicherung : …, (pp. 167-181). 2001
Persistent link: https://www.econbiz.de/10001587137
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Zur Kundenzufriedenheit bei Dienstleistungen: ein kontaktzeitpunktspezifisches Messinstrumentarium
Kaiser, Marc-Oliver - In: Erfolg durch Dienen? : Beiträge zur wertsteigernden …, (pp. 186-219). 2002
Persistent link: https://www.econbiz.de/10001697507
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Vertrauen und Loyalität im Marketing von Finanzdienstleistungen mit Kontraktguteigenschaften
Schäfer, Henry - In: Innovation und Investition, (pp. 1-23). 1999
Persistent link: https://www.econbiz.de/10001427057