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~subject:"Relationship marketing"
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Relationship marketing
Dienstleistung
8
Dienstleistungsqualität
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Service quality
8
Services
8
Instandhaltung
6
Maintenance policy
6
Robot
6
Roboter
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Customer expectations
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Paluch, Stefanie
4
Becker, Marc
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Blut, Markus
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Holz, Heiko F.
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Holzmüller, Hartmut H.
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Marketing von Solutions : innovative Ansätze und Best Practices
1
Mobility in a globalised world : [economics, engineering, informatics, logistics, urban planning ; the conference "Mobility in a Globalised World" took place in Iserlohn, Germany, on September 14th -15th, 2011]
1
Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
1
Psychology & marketing
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ECONIS (ZBW)
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Internationalisation of remote service technologies : a three country study on perception, adaptation and relationship marketing
Paluch, Stefanie
- In:
Mobility in a globalised world : [economics, …
,
(pp. 75-86)
.
2012
Persistent link: https://www.econbiz.de/10009673850
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2
Challenges of marketing remote services in the health care sector
Paluch, Stefanie
;
Holzmüller, Hartmut H.
- In:
Proceedings / First International Symposium on Services …
,
(pp. 29-38)
.
2009
Persistent link: https://www.econbiz.de/10003862570
Saved in:
3
Healthcare Solutions und Remote Services : Praxisbeispiel Siemens AG
Paluch, Stefanie
;
Wagner, Michael
- In:
Marketing von Solutions : innovative Ansätze und Best …
,
(pp. 243-263)
.
2010
Persistent link: https://www.econbiz.de/10008736875
Saved in:
4
Eliminating customer experience pain points in complex customer journeys through smart service solutions
Holz, Heiko F.
;
Becker, Marc
;
Blut, Markus
;
Paluch, Stefanie
- In:
Psychology & marketing
41
(
2024
)
3
,
pp. 592-609
Persistent link: https://www.econbiz.de/10014467620
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