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Public concern about immigration and customer complaints against minority financial advisors

Law, Kelvin K. F.; Zuo, Luo - In: Management science : journal of the Institute for … 68 (2022) 11, pp. 8464-8482

Persistent link: https://www.econbiz.de/10014280236

Das Ombudsmannverfahren des Bundesverbandes deutscher Banken im Lichte von Kundenzufriedenheit und Kundenbindung

Körnert, Jan; Wolf, Cornelia - 2002

Das Ombudsmannverfahren des Bundesverbandes deutscher Banken feiert am 1. Juli 2002 sein zehnjähriges Jubiläum. Das Jubiläum liefert eine willkommene Gelegenheit zur kritischen Bestandsaufnahme. Zudem soll der tiefergehenden Frage nachgegangen werden, ob sich die mit der Einführung des...

Persistent link: https://www.econbiz.de/10010512691

Speak my language or look like me? - Language and ethnicity in bilingual customer service recovery

Azab, Carol; Clark, Terry - In: Journal of business research : JBR 72 (2017), pp. 57-68

Persistent link: https://www.econbiz.de/10011645477

Banker Loyalty in Mergers and Acquisitions

Tuch, Andrew F. - 2016

When investment banks advise on merger and acquisition (M&A) transactions, are they fiduciaries of their clients, gatekeepers for investors, or simply arm's-length counterparties with no other-regarding duties? Scholars have generally treated M&A advisors as arm's-length counterparties, putting...

Persistent link: https://www.econbiz.de/10013003502

Disclaiming Loyalty : M&A Advisors and Their Engagement Letters

Tuch, Andrew F. - 2015

Are investment banks fiduciaries of their merger and acquisition clients? If not, what rules, if any, constrain the conflicts of interest M&A advisors may face when advising their clients? These questions are rarely asked but central to the regulation of investment banking activities. In their...

Persistent link: https://www.econbiz.de/10013020908

Divided Loyalties? Understanding Variation in Latinos' Attitudes Toward Immigration

Rouse, Stella M. - 2014

toward immigration; specifically examining their policy preferences on legal immigration, illegal immigration, and a proposed … policy for dealing with illegal immigrants. We also consider whether Latino attitudes toward legal and illegal immigration … perform logit, ordered logit, and factor analysis to examine the determinants of Latinos' attitudes toward immigration …

Persistent link: https://www.econbiz.de/10013058601

Acculturation and consumer loyalty among immigrants : a cross-national study

Segev, Sigal; Ruvio, Ayalla; Shoham, Aviv; Velan, Dalia - In: European journal of marketing : EJM 48 (2014) 9/10, pp. 1579-1599

Persistent link: https://www.econbiz.de/10010429789

Acculturation and apparel store loyalty among immigrants in Western countries

Ashaduzzaman, Md; Jebarajakirthy, Charles; Das, Manish; … - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 5/6, pp. 488-519

Persistent link: https://www.econbiz.de/10012515281

Immigrant entrepreneurship : the role of relationship marketing in learning networks

Lagrosen, Stefan; Lind, Linda - In: International journal of entrepreneurship and small business 21 (2014) 3, pp. 355-369

Persistent link: https://www.econbiz.de/10010395561

A multicultural blend : metaphors, cognitive social capital and multiculturalism

Elliot, Esi A.; Xiao, Yazhen; Wilson, Elizabeth J. - In: International marketing review 32 (2015) 2, pp. 200-218

Persistent link: https://www.econbiz.de/10011296965

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