Recognizing that firms cannot avoid interacting with others, this research investigates how firms cope with technological change by managing resource interaction in a network setting. The paper is based on a longitudinal case study utilizing a focal net perspective to explore technological...

Purpose The purpose of this paper is to challenge the focal firm perspective of much resource/capability research, identifying how a dyadic perspective facilitates identification of capabilities required for servitization. Design/methodology/approach Exploratory study consisting of seven dyadic...

Purpose – The purpose of this paper is to identify the commonalities and differences in manufacturers’ motivations to servitise. Design/methodology/approach – UK study based on interviews with 40 managers in 25 companies in 12 sectors. Using the concept of product complexity, sectors were...