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Retail trade
Relationship marketing
25,628
Beziehungsmarketing
25,627
Konsumentenverhalten
9,079
Consumer behaviour
9,077
Kundenzufriedenheit
5,484
Customer satisfaction
5,482
Dienstleistungsqualität
3,967
Service quality
3,967
Brand management
2,590
Markenführung
2,590
Theorie
2,573
Theory
2,564
Kundenmanagement
2,563
Deutschland
2,450
Germany
2,370
Lieferantenmanagement
2,242
Supplier relationship management
2,242
Social Web
2,088
Social web
2,088
Marketingmanagement
1,943
Marketing management
1,913
Markenimage
1,906
Brand image
1,903
Electronic Commerce
1,818
E-commerce
1,678
Online-Marketing
1,632
Internet marketing
1,602
Kundenwert
1,553
Customer integration
1,499
Kundenintegration
1,499
Customer value
1,485
Angebot
1,476
Vertrauen
1,412
Confidence
1,397
Einzelhandel
1,370
Brand
1,288
Markenartikel
1,275
Online retailing
1,275
Online-Handel
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Gil Saura, Irene
15
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14
Schramm-Klein, Hanna
12
Das, Gopal
9
Bijmolt, Tammo H. A.
8
Bang, Nguyen
7
Chen, Jing
7
Frasquet Deltoro, Marta
6
Ieva, Marco
6
Kumar, V.
6
Lombart, Cindy
6
Neslin, Scott A.
6
Pantano, Eleonora
6
Rubio Benito, Natalia
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Steinmann, Sascha
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Berenguer Contrí, Gloria
5
Breugelmans, Els
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Devaraj, K.
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Hübner, Alexander
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Khare, Arpita
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Louis, Didier
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Molinillo, Sebastian
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Riekhof, Hans-Christian
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Ritschel, Falk
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Roggeveen, Anne L.
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Ruiz-Molina, Maria-Eugenia
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Ruiz-Molina, María-Eugenia
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Sequeira, A. H.
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Shenoy, Seema
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Sheth, Jagdish N.
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Soni, Pavleen
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Wagner, Gerhard
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Ziliani, Cristina
5
Al-Nabhani, Khalid
4
Bhardwaj, Renu
4
Chebat, Jean-Charles
4
Dabija, Dan-Cristian
4
Dawson, John A.
4
Gao, Fei
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Bundesverband des Deutschen Textil-Einzelhandels
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Graduate School of Business Administration
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International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
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Kega
1
Organisation for Economic Co-operation and Development
1
Oxford Institute of Retail Management
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
ayway media GmbH
1
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Published in...
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Journal of retailing and consumer services
178
Journal of retailing
47
Journal of business research : JBR
46
The international review of retail, distribution and consumer research
46
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
13
Marketing intelligence & planning
13
Journal of the Academy of Marketing Science
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of business information systems : IJBIS
8
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
Services marketing quarterly
8
International journal of electronic commerce : IJEC
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of business and emerging markets : IJBEM
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
SpringerLink / Bücher
5
The service industries journal
5
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ECONIS (ZBW)
1,352
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1
Competition in the retail distribution of clothing - a study of expense or "supply" curves
Secrist, Horace
-
1923
Persistent link: https://www.econbiz.de/10002849327
Saved in:
2
A comparison of brand loyalty and store loyalty
Lamb, T. J.
;
Goodhardt, G. J.
-
1988
Persistent link: https://www.econbiz.de/10000131907
Saved in:
3
Competition and customer relationship in the retail credit markets
Bisoni, Cesare
;
Landi, Andrea
-
1994
Persistent link: https://www.econbiz.de/10000146463
Saved in:
4
The king is naked : discovering that frequent customers may not be your best friend
Joia, Luiz Antonio
;
Sanz, Paulo Sérgio da Silva
- In:
Web technologies for commerce and services online
,
(pp. 135-148)
.
2008
Persistent link: https://www.econbiz.de/10003634201
Saved in:
5
Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D.
- In:
International journal of management & enterprise …
5
(
2008
)
2
,
pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
Saved in:
6
B2C-Factoring für Händler : mehr Wachstum und weniger Risiko ; zusätzliche Liquidität und Planungssicherheit
Zevenhuizen, Johan
;
Rürup, Philip
- In:
Finanzierung, Leasing, Factoring : FLF
55
(
2008
)
4
,
pp. 183-186
Persistent link: https://www.econbiz.de/10003731793
Saved in:
7
Cross-buying in retailing: drivers and consequences
Kumar, V.
;
George, Morris
;
Pancras, Joseph
- In:
Journal of retailing
84
(
2008
)
1
,
pp. 15-27
Persistent link: https://www.econbiz.de/10003732227
Saved in:
8
Kundeninteraktion über mobile Services im Handel
Rudolph, Thomas
;
Emrich, Oliver
- In:
Erfolgsfaktoren des Mobile Marketing : [Strategien, …
,
(pp. 261-278)
.
2008
Persistent link: https://www.econbiz.de/10003753450
Saved in:
9
The CRM process in retail and service sector firms in Japan : loyalty development and financial return
Minami, Chieko
;
Dawson, John A.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 375-385
Persistent link: https://www.econbiz.de/10003742279
Saved in:
10
Consumer perceptions of business-to-consumer relationships in electronic retail environments : a means-end chain approach
Kearns, Ryan
;
Hair, Neil
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10003762582
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