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An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context

Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140

Persistent link: https://www.econbiz.de/10012484043

The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues

Limbu, Yam B.; Jensen, Ricard W. - In: International journal of electronic marketing and … 9 (2018) 1, pp. 89-108

Persistent link: https://www.econbiz.de/10011849125

Creating effective online customer experiences

Bleier, Alexander; Harmeling, Colleen M.; Palmatier, … - In: Journal of marketing 83 (2019) 2, pp. 98-119

Persistent link: https://www.econbiz.de/10012175912

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963

Is this the beginning of the end for retail websites? : a professional perspective

Ramos, Ricardo F.; Rita, Paulo; Moro, Sérgio - In: International journal of internet marketing and … 15 (2021) 3, pp. 260-280

Persistent link: https://www.econbiz.de/10012598982

Physical web atmospherics : utilising internet of things to conceptualise store atmosphere in omnichannel retailing

Lazaris, Chris; Vrechopoulos, Adam; Doukidis, Georgios I. - In: International journal of technology marketing : IJTMkt 12 (2017) 4, pp. 389-416

Persistent link: https://www.econbiz.de/10011862048

Effects of website interactivity on online retail shopping behavior

Islam, Hafizul - In: Value creation in e-business management : 15th Americas …, (pp. 131-142). 2009

Persistent link: https://www.econbiz.de/10003866956

Influences of retail brand trust, off-line patronage, clothing involvement and website quality on online apparel shopping intention

Jones, Christie; Kim, Soyoung - In: International journal of consumer studies 34 (2010) 6, pp. 627-637

Persistent link: https://www.econbiz.de/10008736804

Consumer attitudes toward personalization features and intention to purchase online

Park, Jungkun - 2003

Persistent link: https://www.econbiz.de/10003564868

Retail web site interactivity : how does it influence customer satisfaction and behavioral intentions?

Dholakia, Ruby R.; Zhao, Miao - In: International journal of retail & distribution management 37 (2009) 10, pp. 821-838

Persistent link: https://www.econbiz.de/10009521958

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