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The influence of consumer traits and demographics on intention to use retail self-service checkouts

Lee, Hyun-joo; Cho, Hyeon Jeong; Xu, Wenwen; Fairhurst, Ann - In: Marketing intelligence & planning 28 (2010) 1, pp. 46-58

Persistent link: https://www.econbiz.de/10003940434

Effects of store attributes on retail patronage behaviors : evidence from activewear specialty stores

Chang, Hyo Jung; Cho, Hyeon Jeong; Turner, Thomas; … - In: Journal of fashion marketing and management 19 (2015) 2, pp. 136-153

Persistent link: https://www.econbiz.de/10011316426

Personality determinants of need for interaction with a retail employee and its impact on self-service technology (SST) usage intentions

Lee, Hyun-Joo - In: Journal of research in interactive marketing : … 11 (2017) 3, pp. 214-231

Persistent link: https://www.econbiz.de/10011779137

The importance of self-service kiosks in developing consumers' retail patronage intentions

Lee, Hyun-joo; Fairhurst, Ann E.; Lee, Min-young - In: Managing service quality : MSQ ; an international journal 19 (2009) 6, pp. 687-701

Persistent link: https://www.econbiz.de/10009525047

Consumer-to-store employee and consumer-to-self-service technology (SST) interactions in a retail setting

Lee, Hyun-Joo - In: International journal of retail & distribution management 43 (2015) 8, pp. 676-692

Persistent link: https://www.econbiz.de/10011443489

Corporate social responsibility : a review of the top 100 US retailers

Lee, Min-young; Fairhurst, Ann; wesley, Scarlett - In: Corporate reputation review : an international journal 12 (2009/10) 2, pp. 140-158

Persistent link: https://www.econbiz.de/10003870143

Cross cultural consensus : development of the universal leadership model

Jones, Robert Paul; Lyu, Jewon; Runyan, Rodney; … - In: International journal of retail & distribution management 42 (2014) 4, pp. 240-266

Persistent link: https://www.econbiz.de/10010380637

Framing the undergraduate research experience : discovery involvement in retailing undergraduate education

Sternquist, Brenda J.; Huddleston, Patricia; Fairhurst, Ann - In: Journal of marketing education : JME 40 (2018) 1, pp. 76-84

Persistent link: https://www.econbiz.de/10011868430

Consumer shopping value, satisfaction, and loyalty for retail apparel brands

Carpenter, Jason M.; Fairhurst, Ann - In: Journal of Fashion Marketing and Management: An … 9 (2005) 3, pp. 256-269

Purpose – To examine the effect of utilitarian and hedonic shopping benefits on customer satisfaction, loyalty, and word of mouth communication in a retail branded context. Design/methodology/approach – A sample of young adult consumers ( N =276) was surveyed using a self‐administered...

Persistent link: https://www.econbiz.de/10014867896