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’ reservation price differential and perceived quality differential between national brand and store brand. Our approach draws upon … decomposing it into Quality Equity and Non-Quality Equity.. We then employ the approach and estimate brand equity using data on 20 … non-quality equity or brand image. Finally, our study identifies several category and consumer characteristics such as …
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€™ reservation price differential and perceived quality differential between national brand and store brand. Our approach draws upon … decomposing it into Quality Equity and Non-Quality Equity.. We then employ the approach and estimate brand equity using data on 20 … comes from non-quality equity or brand image. Finally, our study identifies several category and consumer characteristics …
Persistent link: https://www.econbiz.de/10008579403
between critical incidents, satisfaction items and customer’s needs, that are related to quality dimensions. The quality … dimensions obtained changed in relation to the traditional service quality dimensions, showing that after a period of experience …, the customer starts to establish his/her quality standards and take decisions based on these standards. Both the surviving …
Persistent link: https://www.econbiz.de/10014823714
Purpose Research in marketing has extensively examined the signaling effects of product warranties on consumer perceptions. Although this stream of research has focused on initial product warranties offered by the manufacturer, studies of extended warranties, which protect consumers against...
Persistent link: https://www.econbiz.de/10014897259
' buying habits are forged or altered based on stimuli outside the quality of goods or services. Some of the factors that most …
Persistent link: https://www.econbiz.de/10014691659
advantage as: time; cost; and quality, and shows how each of these has been exploited in full by Japanese companies. Uses the … examples of Wal Mart (USA) and Ito‐Yokado (Japan) to illustrate how these factors can be translated successfully into retailing.  …
Persistent link: https://www.econbiz.de/10014803736
Purpose – This study endeavours to examine the influence of perceived product quality, relative price and risk … willingness‐to‐buy, were found to exist. A negative relationship was observed between perceived product quality and perceived risk … quality (e.g. packaging, shelf space, media placement) need profound attention. Furthermore, it is suggested that risk (which …
Persistent link: https://www.econbiz.de/10014896736