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A mixed-method approach for modelling customer-centric mobile phone reverse logistics : application of social media data
Shokouhyar, Sajjad; Dehkhodaei, Amirhossein; Amiri, Bahar - In: Journal of modelling in management 17 (2022) 2, pp. 655-696
Persistent link: https://www.econbiz.de/10013362616
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The bright side of consumers’ opinions of improving reverse logistics decisions : a social media analytic framework
Ahmadi, Sadra; Shokouhyar, Sajjad; Shahidzadeh, … - In: International journal of logistics : research and … 25 (2022) 6, pp. 977-1010
Persistent link: https://www.econbiz.de/10013426221
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A social media analytics-based approach to customer-centric reverse logistics management of electronic devices : a case study on notebooks
Ahmadi, Sadra; Shokouhyar, Sajjad; Amerioun, Motahare; … - In: Journal of retailing and consumer services 76 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014460767