The digital economy's rise has fueled the growth of digital banking, but concerns linger about customer protection. While offering advantages like financial inclusion, this shift disrupts traditional banking experiences and introduces potential risks. Customer safety in this new landscape is...

"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided...

"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided...

Argues (in 1893) that early economists viewed only three production factors as critical to economics – land, capital and labor. However, a fourth factor is also critical – enterprise, or risk-taking, which is typically rewarded with profit. This reward for risk represents a different form of...

This paper provides a brief analysis on risks associated with the Mobile Financial Services (MFS). In current context where the position of mobile phone has strengthened in the financial services value chain, MFS have become popular and convenient way of making payments. Risk management...