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relevance of business model innovation (BMI). However, BMI and its performance are not linear but rather a complex phenomenon … established SMEs. Third, open innovation (open flows of knowledge regarding market needs and the potential of technologies, as … well as collaboration with customers) are concrete preconditions of business model innovation. Therefore, managers in SMEs …
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The objective of this study was to analyze how small and medium enterprises (SMEs) cope with environmental changes due to the COVID-19 pandemic by pursuing the business model transformation with the support of digital technologies. To achieve the objective, this study used a multiple case study...
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