This paper examines the problems of quality management faced by entrepreneurs of Small and Medium Enterprises (SMEs) by analyzing a sample of 350 entrepreneurs selected from five states in Northern India. Using factor analytical technique, the various problems relating to quality management are...

In a developing country like India, the entrepreneurs in small and medium enterprises face a large number of problems related to managerial skills and adequate resources for further expansion of their business. Presently, implementation of Total Quality Management (TQM) practices is another...