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Mediating relationships in and satisfaction with online technologies: communications or features beyond expectations?
Medina, Cayetano; Rufín, Ramón; Rey, Manuel - In: Service business 9 (2015) 4, pp. 587-609
Persistent link: https://www.econbiz.de/10011407251
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The management of major sporting events as an antecedent to having the city recommended
Fernández-Martínez, Antonio; Tamayo-Fajardo, José Antonio - In: Journal of destination marketing & management 19 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012548395
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Predicting repurchase intention for online clothing brands in Taiwan : quality disconfirmation, satisfaction, and corporate social responsibility
Tsai, Huei-Ting; Chang, Hsin-Cheng; Tsai, Ming-Tien - In: Electronic commerce research 16 (2016) 3, pp. 375-399
Persistent link: https://www.econbiz.de/10011556564
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A framework of satisfaction for continually delivered business services
Briggs, Elten; Landry, Timothy D.; Daugherty, Patricia J. - In: The journal of business & industrial marketing 31 (2016) 1, pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
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Shopping behaviour and satisfaction outcomes
Jackson, Peter; Powers, Thomas L. - In: Journal of marketing management : MM 29 (2013) 13/14, pp. 1609-1630
Persistent link: https://www.econbiz.de/10010230019
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The satisfaction of university students in Spain : differences by field of study
Campaña, Juan Carlos; Gimenez-Nadal, José Ignacio; … - In: Applied economics letters 23 (2016) 7/9, pp. 506-509
Persistent link: https://www.econbiz.de/10011627741
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Exploring the expectations and satisfaction derived from volunteer tourism experiences
Boluk, Karla; Kline, Carol; Stroobach, Alicia - In: Tourism and hospitality research : the surrey quarterly … 17 (2017) 3, pp. 272-285
Persistent link: https://www.econbiz.de/10011760002
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Expectation-achievement gaps and satisfaction in World Cup football supporters : a quasi-experiment
Robinson, Mark A.; Davis, Matthew C.; Unsworth, Kerrie L. - In: European Sport management quarterly : ESMQ 23 (2023) 5, pp. 1304-1327
Persistent link: https://www.econbiz.de/10014330791
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Does product involvement influence how emotions drive satisfaction?: An approach through the Theory of Hedonic Asymmetry
Calvo-Porral, Cristina; Ruiz Vega, Agustín V.; Lévy … - In: European Research on Management and Business Economics … 24 (2018) 3, pp. 130-136
This study examines whether the level of product involvement influences how emotions drive consumer satisfaction. Based … moderating role of product involvement on the consumption-elicited emotions and satisfaction link. … on the Theory of the Hedonic Asymmetry we analyze through Structural Equation Modeling (SEM) how emotions drive consumer …
Persistent link: https://www.econbiz.de/10012115961
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Capturing emotions : experience sampling at live music events
Wood, Emma H.; Moss, Jonathan - In: Arts and the market 5 (2015) 1, pp. 45-72
Persistent link: https://www.econbiz.de/10011431956