da Silva Terres, Mellina; Pizzutti dos Santos, Cristiane - In: International Journal of Pharmaceutical and Healthcare … 7 (2013) 2, pp. 120-141
Purpose – The purpose of this paper is to address the impact of affect (as opposed to cognition) on patient trust in high‐consequence exchanges. The authors also investigate the mediator's role of trust in the relationship between affect and cognition, and behavioural intentions....
