We present and solve a tactical capacity planning problem for a manufacturing environment with high process flexibility. Various factors contribute to the complexity of the problem, one of which is product-machine mapping: Each machine may be qualified to produce multiple products and each...

We consider the appointment scheduling problem, which determines the job allowance over the planning horizon. In particular, we study a simple but effective scheduling policy -- the so-called plateau policy, which allocates a constant job allowance for each appointment. Prior studies on...