Sales, Marc; Castro, Rodolfo de; Ochoa de Echagüen … - In: Journal of industrial engineering and management : JIEM 16 (2023) 1, pp. 102-114
Purpose: Implementing process management methodology through Lean Management and Design Thinking provides a new way to … of implementing a set of improvement actions within the surgical process in the context of Lean Healthcare Processes. The … increase the efficiency of the surgical process. We also indicate Lean projects that can reduce patient waiting times and …