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~subject:"Service industry"
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Service industry
Relationship marketing
15
Beziehungsmarketing
14
Business-to-business marketing
12
B-to-B-Marketing
11
Business network
10
Lieferantenmanagement
10
Servitization
10
Supplier relationship management
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Unternehmensnetzwerk
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Bundling strategy
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Leistungsbündel
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Consumer behaviour
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Ressourcenorientierter Ansatz
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Services
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United Kingdom
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Customer value
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Dienstleistungssektor
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Großbritannien
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Industrie
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Kundenwert
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Manufacturing industries
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Technological change
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USA
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United States
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Betriebliche Wertschöpfung
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Business services
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Customer feedback
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Customer satisfaction
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Dienstleistungsqualität
4
Innovation
4
Kundenzufriedenheit
4
Service quality
4
Technischer Fortschritt
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Transformative service research
4
Unternehmensdienstleistung
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Burton, Jamie
5
Raddats, Chris
5
Zolkiewski, Judy
3
Story, Vicky M.
2
Ashman, Rachel
1
Baines, Tim
1
Baines, Tim S.
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Benedettini, Ornella
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Gebauer, Heiko
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Kowalkowski, Christian
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Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of production economics
1
Journal of service management
1
Research technology management : RTM
1
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ECONIS (ZBW)
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1
Capabilities for advanced services : a multi-actor perspective
Story, Vicky M.
;
Raddats, Chris
;
Burton, Jamie
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 54-68
Persistent link: https://www.econbiz.de/10011672013
Saved in:
2
Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies
Burton, Jamie
;
Story, Vicky M.
;
Raddats, Chris
; …
- In:
International journal of production economics
192
(
2017
),
pp. 29-39
Persistent link: https://www.econbiz.de/10011782297
Saved in:
3
Identifying tensions in the servitized value chain
Burton, Jamie
;
Story, Victoria
;
Zolkiewski, Judy
; …
- In:
Research technology management : RTM
59
(
2016
)
5
,
pp. 38-47
Persistent link: https://www.econbiz.de/10011616696
Saved in:
4
Resource configurations for services success in manufacturing companies
Raddats, Chris
;
Burton, Jamie
;
Ashman, Rachel
- In:
Journal of service management
26
(
2015
)
1
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010504627
Saved in:
5
Servitization : a contemporary thematic review of four major research streams
Raddats, Chris
;
Kowalkowski, Christian
;
Benedettini, Ornella
- In:
Industrial marketing management : the international …
83
(
2019
),
pp. 207-223
Persistent link: https://www.econbiz.de/10012146625
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