Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Warmth during non-productive r...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service industry
Service quality
14
Consumer behaviour
13
Konsumentenverhalten
12
Relationship marketing
12
Beziehungsmarketing
10
Dienstleistungsqualität
9
Innovation
9
Customer satisfaction
8
Sweden
7
Theory
7
Innovation management
6
Innovationsmanagement
6
Schweden
6
Theorie
6
Customer service
5
Brand management
4
Business-to-business marketing
4
Cognition
4
Kundenzufriedenheit
4
Markenführung
4
Marketing
4
Marketing management
4
Marketingmanagement
4
Australia
3
B-to-B-Marketing
3
Brand image
3
Dienstleistungssektor
3
International marketing
3
Kognition
3
Kundenservice
3
Markenimage
3
Performance measurement
3
Performance-Messung
3
Product quality
3
Qualitätsmanagement
3
USA
3
United States
3
marketing
3
Arbeitsorganisation
2
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Aufsatz im Buch
1
Book section
1
Elektronischer Datenträger
1
Language
All
English
3
Author
All
Mattsson, Jan
3
Ström, Patrik
1
Sundbo, Jon
1
Söderlund, Magnus
1
Sørensen, Flemming
1
Published in...
All
European business in the global network
1
Journal of retailing and consumer services
1
Research policy : policy, management and economic studies of science, technology and innovation
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Merely asking the customer to recommend has an impact on word-of-mouth activity
Söderlund, Magnus
;
Mattsson, Jan
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 80-89
Persistent link: https://www.econbiz.de/10011388078
Saved in:
2
Japanese professional business services : theoretical inplications of internationalisation
Ström, Patrik
;
Mattsson, Jan
- In:
European business in the global network
.
2000
Persistent link: https://www.econbiz.de/10001703693
Saved in:
3
Organisational conditions for service encounter-based innovation
Sørensen, Flemming
;
Sundbo, Jon
;
Mattsson, Jan
- In:
Research policy : policy, management and economic …
42
(
2013
)
8
,
pp. 1446-1456
Persistent link: https://www.econbiz.de/10010128855
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
