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Making sense of innovation : a...
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Service industry
Innovation
27
Innovation management
22
Innovationsmanagement
22
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8
Service quality
8
Business and Management
7
Denmark
7
Dienstleistungsinnovation
7
Dänemark
7
Sweden
7
Customer satisfaction
6
Dienstleistungsqualität
6
Public services
6
Relationship marketing
6
Schweden
6
Öffentliche Dienstleistung
6
Beziehungsmarketing
5
Consumer behaviour
5
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5
Dienstleistungssektor
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Innovations and Technology
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Konsumentenverhalten
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Bibliometrics
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Business start-up
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Mattsson, Jan
3
Fuglsang, Lars
2
Sørensen, Flemming
2
Enquist, Bo
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Rønning, Rolf
1
Ström, Patrik
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Sundbo, Jon
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European business in the global network
1
Journal of retailing and consumer services
1
Research policy : policy, management and economic studies of science, technology and innovation
1
Routledge studies in innovation, organization and technology
1
The service industries journal
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ECONIS (ZBW)
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The balance between bricolage and innovation : management dilemmas in sustainable public innovation
Fuglsang, Lars
;
Sørensen, Flemming
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 581-595
Persistent link: https://www.econbiz.de/10008937419
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2
Framing innovation in public service sectors
Fuglsang, Lars
(
contributor
);
Rønning, Rolf
(
contributor
); …
-
2014
Persistent link: https://www.econbiz.de/10014497794
Saved in:
3
Merely asking the customer to recommend has an impact on word-of-mouth activity
Söderlund, Magnus
;
Mattsson, Jan
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 80-89
Persistent link: https://www.econbiz.de/10011388078
Saved in:
4
Japanese professional business services : theoretical inplications of internationalisation
Ström, Patrik
;
Mattsson, Jan
- In:
European business in the global network
.
2000
Persistent link: https://www.econbiz.de/10001703693
Saved in:
5
Organisational conditions for service encounter-based innovation
Sørensen, Flemming
;
Sundbo, Jon
;
Mattsson, Jan
- In:
Research policy : policy, management and economic …
42
(
2013
)
8
,
pp. 1446-1456
Persistent link: https://www.econbiz.de/10010128855
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