Narrow search
Showing 1 - 3 of 3
Cover Image
Productization of knowledge-intensive services : enabling knowledge sharing and cross-unit collaboration
Valtakoski, Aku; Järvi, Katriina - In: Journal of service management 27 (2016) 3, pp. 360-390
Persistent link: https://www.econbiz.de/10011583579
Cover Image
Service design in healthcare : a segmentation-based approach
Engström, Jon; Norin, Olof; De Gosson de Varennes, Serge; … - In: Journal of service management 33 (2022) 6, pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Cover Image
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna; Witell, Lars; Valtakoski, Aku; … - In: Journal of retailing and consumer services 67 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013364443