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~subject:"Service management"
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Service management
Theorie
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Theory
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Lieferkette
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Supply chain
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Preismanagement
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Pricing strategy
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Retail trade
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Assembly-line production
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assemble-to-order manufacturing
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Call centre
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Callcenter
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Capacity planning
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Closed-loop supply chains
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Dienstleistungsqualität
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Disruption management
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Inventory replenishment
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So, Kut C.
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Byers, Reynold E.
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Cao, James
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Yin, Shuya
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European journal of operational research : EJOR
1
Manufacturing & service operations management : M & SOM
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ECONIS (ZBW)
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A mathematical model for evaluating cross-sales policies in telephone service centers
Byers, Reynold E.
;
So, Kut C.
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10003438311
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Impact of an "online-to-store" channel on demand allocation, pricing and profitability
Cao, James
;
So, Kut C.
;
Yin, Shuya
- In:
European journal of operational research : EJOR
248
(
2016
)
1
,
pp. 234-245
Persistent link: https://www.econbiz.de/10011434794
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