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~subject:"Service quality"
~subject:"World"
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Service quality
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Han, Heesup
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Journal of retailing and consumer services
238
International journal of hospitality management
217
Journal of business research : JBR
153
The journal of services marketing
108
Energy economics
103
International journal of contemporary hospitality management
85
Journal of hospitality marketing & management
81
The service industries journal
69
Journal of travel and tourism marketing
66
Services marketing quarterly
66
Finance research letters
61
Technological forecasting & social change : an international journal
53
Journal of service research : JSR
50
Cogent business & management
49
SpringerLink / Bücher
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
NBER working paper series
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
China economic review : an international journal
41
Journal of air transport management
40
Tourism management : research, policies, practice
40
Service business
39
Asia Pacific journal of marketing and logistics
36
Working paper / National Bureau of Economic Research, Inc.
36
China & world economy
34
International review of economics & finance : IREF
34
NBER Working Paper
34
Springer eBook Collection
34
Journal of service management
33
Applied economics
31
International journal of quality and service sciences
31
The international journal of bank marketing : IJBM
31
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
29
International journal of services and operations management
28
Psychology & marketing
28
International journal of electronic marketing and retailing : IJEMR
27
International journal of services, economics and management
27
The TQM journal : the international review of organizational improvement
27
Journal of service research
26
International journal of quality & reliability management
25
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ECONIS (ZBW)
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Other ZBW resources
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EconStor
2
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1
Too cheap to chug: frugality as a buffer against college-student drinking
Rose, Paul
;
Smith, Shannon Toney
;
Segrist, Daniel J.
- In:
Journal of consumer behaviour : an international …
9
(
2010
)
3
,
pp. 228-238
Persistent link: https://www.econbiz.de/10003991789
Saved in:
2
Global Internet marketing: consumer
decision
making and managerial implications
Chao, Paul
- In:
Trends im internationalen Management : Strategien, …
,
(pp. 479-491)
.
2001
Persistent link: https://www.econbiz.de/10003445232
Saved in:
3
Consumer
decision
-making strategies and use of hospital quality measures
Marquard, Jenna L.
;
Duffey, Noah
;
Lin, Qi Ming
- In:
Quality management journal : QMJ
18
(
2011
)
4
,
pp. 25-35
Persistent link: https://www.econbiz.de/10009381987
Saved in:
4
Antecedents of the client's trust in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
Saved in:
5
The role of sunk costs in online consumer
decision
-making
Liang, Austin Rong-Da
;
Lee, Chia-Ling
;
Tung, Wei
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10011348334
Saved in:
6
The effect of customer empowerment on adherence to expert advice
Camacho, Nuno
;
Jong, Martijn G. de
;
Stremersch, Stefan
-
2014
Persistent link: https://www.econbiz.de/10010351528
Saved in:
7
The fluent online shopping experience
Mosteller, Jill
;
Donthu, Naveen
;
Eroglu, Sevgin
- In:
Journal of business research : JBR
67
(
2014
)
11
,
pp. 2486-2493
Persistent link: https://www.econbiz.de/10010402745
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8
The effect of customer empowerment on adherence to expert advice
Camacho, Nuno
;
Jong, Martijn G. de
;
Stremersch, Stefan
- In:
International journal of research in marketing : IJRM ; …
31
(
2014
)
3
,
pp. 293-308
Persistent link: https://www.econbiz.de/10010427992
Saved in:
9
A conflict of choice : how consumers choose where to go for dinner
Jung, Jae Man
;
Sydnor, Sandra
;
Lee, Seul Ki
;
Almanza, …
- In:
International journal of hospitality management
45
(
2015
),
pp. 88-98
Persistent link: https://www.econbiz.de/10010503885
Saved in:
10
Informationsverhalten in komplexen Entscheidungssituationen : dargestellt anhand der Reiseentscheidung
Pikkemaat, Birgit
-
2002
Persistent link: https://www.econbiz.de/10001627906
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