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Ökonomisches Rechnen im Gastst...
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Service quality
DDR
22,169
Rechnungswesen
17,931
Accounting
16,945
German Democratic Republic
5,026
Deutschland
5,005
Deutschland <DDR>
3,776
Gastronomie
3,266
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3,177
Restaurant industry
3,107
Hospitality industry
2,962
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2,532
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2,089
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1,982
Theorie
1,920
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1,868
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1,629
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1,313
Consumer behaviour
1,310
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1,082
Tourismuswirtschaft
1,082
Tourism industry
1,081
Wirtschaftsprüfung
1,081
accounting
1,058
Financial audit
1,033
Controlling
1,018
Geschichte
979
Management control
879
UdSSR
872
Polen
853
Dienstleistungsqualität
830
Großbritannien
827
Management
805
Welt
798
Ostblockstaaten
789
World
781
Betriebswirtschaftsstudium
771
Graduate business education
769
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725
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739
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823
German
5
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1
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Line, Nathaniel D.
11
Jang, Soocheong
10
Mattila, Anna S.
10
Hanks, Lydia
7
Brewster, Zachary W.
6
Kim, Woo Gon
6
Lynn, Michael
6
Hyun, Sunghyup Sean
5
Prayag, Girish
5
Cheng, Ching-Chan
4
Han, Heesup
4
Huan, Tzung-cheng
4
Jin, Naehyun Paul
4
Kim, Kyungmin
4
Orlowski, Marissa
4
Park, Soona
4
Prybutok, Victor R.
4
Qu, Hailin
4
Ryu, Kisang
4
Susskind, Alex
4
Azar, Ofer H.
3
Babar, Samreen Fahim
3
Bodvarsson, Örn B.
3
Bonn, Mark Andrew
3
Butcher, Ken
3
Cho, Meehee
3
Edvardsson, Bo
3
Ha, Jooyeon
3
Hwang, Jinsoo
3
Hwang, Johye
3
Johnson, Eric N.
3
Kacmar, K. Michele
3
Khan, Mahmood A.
3
Khoo-Lattimore, Catheryn
3
Kim, Eojina
3
Koc, Erdogan
3
Lu, Lu
3
MacQuilken, Lisa
3
Miao, Li
3
Namkung, Young
3
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
National Bureau of Economic Research
1
University of Natal
1
Universität Konstanz
1
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International journal of hospitality management
142
International journal of contemporary hospitality management
57
Journal of hospitality marketing & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
29
Journal of travel and tourism marketing
16
Journal of retailing and consumer services
12
Journal of hospitality and tourism insights
11
The Cornell hospitality quarterly
11
Tourism management : research, policies, practice
11
The service industries journal
10
Journal of business research : JBR
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Services marketing quarterly
7
International journal of services, economics and management
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Quality management journal : QMJ
6
Auditing : a journal of practice & theory
5
Cogent business & management
5
International journal of services and operations management
5
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
Managing service quality : MSQ ; an international journal
5
Service business
5
The TQM journal : the international review of organizational improvement
5
Tourism and hospitality research : THR
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
Cornell hospitality quarterly : CQ
4
Enlightening tourism : ET ; a pathmaking journal
4
International journal of quality & reliability management
4
International journal of quality and service sciences
4
Inventi impact: service sector
4
Journal of revenue and pricing management
4
Marketing intelligence & planning
4
The journal of services marketing
4
Tourism management perspectives : TMP
4
Applied economics letters
3
European research studies
3
Global business review
3
International journal of business and globalisation : IJBG
3
International journal of electronic customer relationship management : IJECRM
3
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ECONIS (ZBW)
829
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1
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10
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829
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1
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
2
The impact of internal marketing on employee job satisfaction and customer satisfaction : empirical evidence from restaurant industry of Saudi Arabia
Sohail, M. Sadiq
- In:
Middle East journal of management : MEJM
5
(
2018
)
4
,
pp. 321-339
Persistent link: https://www.econbiz.de/10011979554
Saved in:
3
Brand prestige and the mediating role of word of mouth in the fast food industry
Jalal Rajeh Hanaysha
;
Pech, Richard Jan
- In:
Global business review
19
(
2018
)
6
,
pp. 1494-1514
Persistent link: https://www.econbiz.de/10011982837
Saved in:
4
An investigation of key success factors for restaurant operations in Saudi Arabia
Gadelrab, Reda
;
Ekiz, Erdogan
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
(
2019
)
2
,
pp. 27-35
Persistent link: https://www.econbiz.de/10012159021
Saved in:
5
Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
Saved in:
6
Balancing the skill sets of founders : implications for the quality of organizational outputs
Roberts, Peter W.
;
Negro, Giacomo
;
Swaminathan, Anand
- In:
Strategic organization
11
(
2013
)
1
,
pp. 35-55
Persistent link: https://www.econbiz.de/10010254141
Saved in:
7
Role of customer satisfaction as a mediator between sensory marketing and customer loyalty : a case of Pakistani restaurant industry
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Parveen, Shagufta
- In:
Journal of international food & agribusiness marketing
35
(
2023
)
5
,
pp. 559-581
Persistent link: https://www.econbiz.de/10014444377
Saved in:
8
Exploring mediating role of service quality in the association between sensory marketing and customer satisfaction
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Ahmad, Hafiz …
- In:
Total quality management & business excellence
32
(
2021
)
7
,
pp. 719-736
Persistent link: https://www.econbiz.de/10012513921
Saved in:
9
Service-profit chain : literature review and recommendations for future research within the restaurant industry
Lambert, Abbie
;
Clinton, Suzanne
;
Tyner, Lee
- In:
International journal of human resources development …
21
(
2021
)
1
,
pp. 35-53
Persistent link: https://www.econbiz.de/10012514337
Saved in:
10
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
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