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~subject:"Service quality"
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Rationing in restaurants
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Service quality
Rationality
6,949
Rationalität
6,870
Theorie
3,855
Theory
3,831
Gastronomie
3,284
Gastgewerbe
3,199
Restaurant industry
3,138
Hospitality industry
2,977
Konsumentenverhalten
1,568
Consumer behaviour
1,567
Tourismuswirtschaft
1,082
Tourism industry
1,081
Spieltheorie
950
Game theory
940
Behavioral economics
899
Verhaltensökonomik
897
Dienstleistungsqualität
767
USA
750
United States
735
Tourismus
684
Tourism
683
rationality
656
Hospital
613
Krankenhaus
613
Customer satisfaction
593
Kundenzufriedenheit
593
Hotellerie
553
Hotel industry
550
Entscheidung
546
Decision
525
Deutschland
512
Experiment
489
Beziehungsmarketing
433
Relationship marketing
431
Germany
430
Entscheidungstheorie
417
Decision theory
382
Rationale Erwartung
346
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Line, Nathaniel D.
11
Jang, Soocheong
10
Mattila, Anna S.
10
Hanks, Lydia
7
Brewster, Zachary W.
6
Kim, Woo Gon
6
Lynn, Michael
6
Hyun, Sunghyup Sean
5
Prayag, Girish
5
Cheng, Ching-Chan
4
Han, Heesup
4
Huan, Tzung-cheng
4
Jin, Naehyun Paul
4
Kim, Kyungmin
4
Orlowski, Marissa
4
Park, Soona
4
Prybutok, Victor R.
4
Qu, Hailin
4
Ryu, Kisang
4
Susskind, Alex
4
Azar, Ofer H.
3
Babar, Samreen Fahim
3
Bodvarsson, Örn B.
3
Bonn, Mark Andrew
3
Butcher, Ken
3
Cho, Meehee
3
Edvardsson, Bo
3
Ha, Jooyeon
3
Hwang, Jinsoo
3
Hwang, Johye
3
Kacmar, K. Michele
3
Khan, Mahmood A.
3
Khoo-Lattimore, Catheryn
3
Kim, Eojina
3
Koc, Erdogan
3
Lu, Lu
3
MacQuilken, Lisa
3
Miao, Li
3
Namkung, Young
3
Pizam, Abraham
3
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
National Bureau of Economic Research
1
University of Natal
1
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International journal of hospitality management
142
International journal of contemporary hospitality management
57
Journal of hospitality marketing & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
29
Journal of travel and tourism marketing
16
Journal of hospitality and tourism insights
14
Journal of retailing and consumer services
12
Tourism management : research, policies, practice
12
The Cornell hospitality quarterly
11
The service industries journal
10
Journal of business research : JBR
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Services marketing quarterly
7
Quality management journal : QMJ
6
International journal of services and operations management
5
International journal of services, economics and management
5
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
Managing service quality : MSQ ; an international journal
5
Service business
5
The TQM journal : the international review of organizational improvement
5
Tourism and hospitality research : THR
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
Cogent business & management
4
Cornell hospitality quarterly : CQ
4
Enlightening tourism : ET ; a pathmaking journal
4
International journal of quality & reliability management
4
Inventi impact: service sector
4
Journal of revenue and pricing management
4
Marketing intelligence & planning
4
The journal of services marketing
4
Tourism management perspectives : TMP
4
Applied economics letters
3
European research studies
3
International journal of business and globalisation : IJBG
3
International journal of electronic customer relationship management : IJECRM
3
International journal of quality and service sciences
3
Journal for global business advancement : JGBA
3
Journal of Islamic marketing
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
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ECONIS (ZBW)
766
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1
Balancing the skill sets of founders : implications for the quality of organizational outputs
Roberts, Peter W.
;
Negro, Giacomo
;
Swaminathan, Anand
- In:
Strategic organization
11
(
2013
)
1
,
pp. 35-55
Persistent link: https://www.econbiz.de/10010254141
Saved in:
2
Exploring mediating role of service quality in the association between sensory marketing and customer satisfaction
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Ahmad, Hafiz …
- In:
Total quality management & business excellence
32
(
2021
)
7
,
pp. 719-736
Persistent link: https://www.econbiz.de/10012513921
Saved in:
3
Service-profit chain : literature review and recommendations for future research within the restaurant industry
Lambert, Abbie
;
Clinton, Suzanne
;
Tyner, Lee
- In:
International journal of human resources development …
21
(
2021
)
1
,
pp. 35-53
Persistent link: https://www.econbiz.de/10012514337
Saved in:
4
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
5
Brand prestige and the mediating role of word of mouth in the fast food industry
Jalal Rajeh Hanaysha
;
Pech, Richard Jan
- In:
Global business review
19
(
2018
)
6
,
pp. 1494-1514
Persistent link: https://www.econbiz.de/10011982837
Saved in:
6
Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
Saved in:
7
An investigation of key success factors for restaurant operations in Saudi Arabia
Gadelrab, Reda
;
Ekiz, Erdogan
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
(
2019
)
2
,
pp. 27-35
Persistent link: https://www.econbiz.de/10012159021
Saved in:
8
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
9
The impact of internal marketing on employee job satisfaction and customer satisfaction : empirical evidence from restaurant industry of Saudi Arabia
Sohail, M. Sadiq
- In:
Middle East journal of management : MEJM
5
(
2018
)
4
,
pp. 321-339
Persistent link: https://www.econbiz.de/10011979554
Saved in:
10
Using contactless mobile payment in the Vietnamese restaurant industry
Giousmpasoglou, Charalampos
;
Dinh, Dzung
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
8
(
2022
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10013450570
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