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Optimising the service capacity by using a speed-up simulation
Mallor Giménez, Fermín; Mateo Collazos, Pedro M.; … - In: European journal of industrial engineering : EJIE 2 (2008) 4, pp. 461-478
Persistent link: https://www.econbiz.de/10003746534
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Bridging research and good practices towards patient welfare : healthcare systems ergonomics and patient safety 2014
Shih, Yuh-Chuan (ed.); Liang, Sheau-Farn Max (ed.) - 2015
part A. Aging and healthcare system -- part B. Healthcare, mobile application and usability -- part C. Safety, hazards and MSDs -- part D. Simulation, modeling and decision making -- part E. Environment and system design -- part F. Human factors and product design.
Persistent link: https://www.econbiz.de/10013183666
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Developing a modelling approach to quantify quality of care and nurse workload : field validation study
Qureshi, Sadeem Munawar; Purdy, Nancy; Neumann, W. Patrick - In: Operations research for health care 29 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10013444033
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The role of retail services in food market equilibrium
Chidmi, Benaissa; Lopez, Rigoberto A. - In: Innovation and system dynamics in food networks 2007 : …, (pp. 497-506). 2007
Persistent link: https://www.econbiz.de/10003713463
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Store choice and patronage: a predictive modelling approach
Moutinho, Luiz; Hutcheson, Graeme D. - In: International journal of business innovation and research 1 (2006/07) 3, pp. 233-252
Persistent link: https://www.econbiz.de/10003787512
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Der Einfluss der Dienstleistungsqualität auf die Einkaufsstättentreue
Bauer, Hans H.; Exler, Stefanie; Reichardt, Tina; … - 2006
Persistent link: https://www.econbiz.de/10003355045
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The effects of advertising spending on satisfaction : a comparison study of bank and supermarket industries
Ha, Hong-youl; Muthaly, Siva - In: Journal of current issues and research in advertising : … 30 (2008) 2, pp. 87-97
Persistent link: https://www.econbiz.de/10003807892
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Perspectives of small retailers in the organic market : customer satisfaction and customer enthusiasm
Lülfs-Baden, Frederike; Bolten, Jan; Kennerknecht, Raphael - In: Journal of food products marketing 15 (2009) 3, pp. 267-282
Persistent link: https://www.econbiz.de/10003882711
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Service attribute boundary conditions of the service climate-customer satisfaction link
Mayer, David M.; Ehrhart, Mark G.; Schneider, Benjamin - In: Academy of Management journal : AMJ 52 (2009) 5, pp. 1034-1050
Persistent link: https://www.econbiz.de/10003906506
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Some retail service quality expectations of Chinese shoppers
Meng, Juan; Summey, John H.; Herndon, Neil C.; Kwong, … - In: International journal of market research : JMRS ; the … 51 (2009) 6, pp. 773-796
Persistent link: https://www.econbiz.de/10003909392