Some retail service quality expectations of Chinese shoppers
Juan (Gloria) Meng; John H. Summey; Neil C. Herndon; Kenneth K. Kwong
| Year of publication: |
2009
|
|---|---|
| Authors: | Meng, Juan ; Summey, John H. ; Herndon, Neil C. ; Kwong, Kenneth K. |
| Published in: |
International journal of market research : JMRS ; the journal of the Market Research Society. - [London?] : Sage, ISSN 1470-7853, ZDB-ID 2006314-3. - Vol. 51.2009, 6, p. 773-796
|
| Subject: | Lebensmitteleinzelhandel | Food retailing | Dienstleistungsqualität | Service quality | Kundenanalyse | Customer analysis | Hongkong | Hong Kong |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003909392