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Role of service quality measurements in in-patients satisfaction in corporate hospitals
RiyazhKhan, A. Mohamed; Haq, A. Noorul - In: International journal of business excellence 18 (2019) 3, pp. 410-433
Persistent link: https://www.econbiz.de/10012132997
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An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit; Vrat, Prem - In: The TQM journal : the international review of … 28 (2016) 1, pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
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Quality issues affecting organisational performance : a review of Indian technical education
Upadhayay, Lalit; Vrat, Prem - In: International journal of Indian culture and business … 14 (2017) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10011713932
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Key drivers that impact the quality of education : a holistic approach
Gupta, Nitin; Vrat, Prem; Ojha, Ravindra - In: Journal of advances in management research : JAMR 19 (2022) 3, pp. 488-510
Persistent link: https://www.econbiz.de/10013366584
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People quality measurement in service industry : a new approach
Gupta, Nitin; Vrat, Prem; Ojha, Ravindra - In: Metamorphosis : a journal of management research 22 (2023) 1, pp. 55-72
Persistent link: https://www.econbiz.de/10014321075
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Achieving education excellence through teacher-student duality : an analysis of NIRF scores
Gupta, Nitin; Vrat, Prem; Ojha, Ravindra - In: Metamorphosis : a journal of management research 19 (2020) 2, pp. 79-93
Persistent link: https://www.econbiz.de/10013384379
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Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin; Vrat, Prem; Ojha, Ravindra - In: Journal of health organization and management 36 (2022) 5, pp. 633-649
Persistent link: https://www.econbiz.de/10013367397