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Hospitality as an organizational culture
Pizam, Abraham - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 3, pp. 431-438
Persistent link: https://www.econbiz.de/10012201446
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Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham; Shapoval, Valeriya; Ellis, Taylor - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
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Non-complementary behavior and guest service management
Pizam, Abraham - In: International journal of hospitality management 58 (2016), pp. 117-118
Persistent link: https://www.econbiz.de/10011581406
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Measuring patient experience in healthcare
Godovykh, Maksim; Pizam, Abraham - In: International journal of hospitality management 112 (2023), pp. 1-4
Persistent link: https://www.econbiz.de/10014334448
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Special issue: Hospitality in healthcare
Pizam, Abraham (ed.) - 2023
Persistent link: https://www.econbiz.de/10014336554
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The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry
Pizam, Abraham; Ozturk, Ahmet Bulent; Hacikara, Ahmet; … - In: International journal of hospitality management 117 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10014457836