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~subject:"Service quality"
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Applying a lifecycle perspecti...
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Service quality
Dienstleistungsqualität
20,625
Soziales Netzwerk
16,331
Social network
15,382
Tourismuswirtschaft
11,110
Tourism industry
11,088
Tourismus
7,245
Tourism
7,056
Customer satisfaction
6,500
Kundenzufriedenheit
6,477
Lebenszyklus
6,105
Life cycle
6,023
Theorie
5,957
Theory
5,781
Konsumentenverhalten
5,481
Consumer behaviour
5,471
Unternehmensnetzwerk
4,495
Business network
4,487
Beziehungsmarketing
4,399
Relationship marketing
4,390
USA
2,924
United States
2,849
Social Web
2,793
Social web
2,792
Qualitätsmanagement
2,601
Quality management
2,541
Wirtschaftsprüfung
2,467
Financial audit
2,460
Deutschland
2,437
Germany
2,246
China
2,033
Network
1,922
Netzwerk
1,920
Welt
1,908
Krankenhaus
1,892
World
1,885
Hospital
1,874
Urlaubsverhalten
1,865
Holiday behaviour
1,864
Innovation
1,800
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Siciliani, Luigi
73
Propper, Carol
52
Bruhn, Manfred
49
Straume, Odd Rune
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Gravelle, Hugh
35
Brekke, Kurt R.
34
Prentice, Catherine
32
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Hanushek, Eric A.
28
Rockoff, Jonah E.
28
Staiger, Douglas
28
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Wirtz, Jochen
18
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National Bureau of Economic Research
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OECD
36
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
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International journal of hospitality management
403
Journal of retailing and consumer services
332
The service industries journal
291
Journal of business research : JBR
253
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
210
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
162
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
128
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
117
International journal of quality & reliability management
113
International journal of quality and service sciences
111
Service business
107
International journal of productivity and quality management : IJPQM
104
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Quality management journal : QMJ
92
Total quality management & business excellence
91
Discussion paper series / IZA
90
Economics of education review
82
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
63
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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ECONIS (ZBW)
20,472
RePEc
120
BASE
26
EconStor
22
ArchiDok
1
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1
Applying a lifecycle perspective to explain tourism network development
Zehrer, Anita
;
Raich, Frieda
- In:
Advances in service network analysis
,
(pp. 103-125)
.
2012
Persistent link: https://www.econbiz.de/10009311428
Saved in:
2
Advances in service networks research
Scott, Noel
;
Laws, Eric
- In:
Advances in service network analysis
,
(pp. 1-12)
.
2012
Persistent link: https://www.econbiz.de/10009311435
Saved in:
3
Advances in service networks research
Scott, Noel
;
Laws, Eric
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1581-1592
Persistent link: https://www.econbiz.de/10008661601
Saved in:
4
Special issue: Advances in service network analysis
Scott, Noel
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008661646
Saved in:
5
Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods
Yazdi, Amir Karbassi
- In:
International journal of productivity and quality …
15
(
2015
)
4
,
pp. 511-527
Persistent link: https://www.econbiz.de/10011376598
Saved in:
6
Measuring the level of satisfaction with respect to the quality of services provided by the local tourist destination in Mashhad, Iran
Saberifar, Rostam
;
Chatterjee, Uday
;
Bhunia, Gouri Sankar
- In:
SocioEconomic challenges : SEC
3
(
2019
)
1
,
pp. 64-71
Persistent link: https://www.econbiz.de/10012114907
Saved in:
7
Modeling perceived quality, customer satisfaction and orobability of guest returning to the destination
Popovic, Olivera Blagojevic
;
Nikic, Vinko
;
Bulatovic, Iva
; …
- In:
Montenegrin journal of economics
14
(
2018
)
1
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012264306
Saved in:
8
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
9
Determinants of customer experience management and its impact on experience quality in the tourism industry in India
Bhatt, Vimal Kamleshkumar
;
Sharma, Bhuvanesh Kumar
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
1
,
pp. 14-25
Persistent link: https://www.econbiz.de/10013193931
Saved in:
10
Strategic quadrants and service quality : tourist satisfaction in Portugal
Panchapakesan Padma
- In:
Quality management journal : QMJ
23
(
2016
)
2
,
pp. 57-70
Persistent link: https://www.econbiz.de/10011486815
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